NextRequest

Spec sheet

Purpose

NextRequest is an online platform for receiving, routing, redacting, and releasing public records requests.Read 11 Oct 2026 · civicplus.com

Audience

NextRequest provides FOIA software to government entities and does not submit records requests or provide request status updates on behalf of the public.Read 11 Oct 2026 · civicplus.com

Deployment

cloudRead 22 Sep 2026 · civicplus.com

API

The API uses HTTP requests and JSON; an administrator must request an API key through Support, and customers are responsible for API calls and troubleshooting.Read 11 Oct 2026 · civicplus.help

Integrations

NextRequest can connect with CivicPlus Municipal Websites to include public records in agency website search results, and the page also names Social Media Archiving, Agenda and Meeting Management, and Municode Codification as connected solutions.Read 11 Oct 2026 · civicplus.com

Mobile apps

NoRead 22 Sep 2026 · civicplus.com

Security

NextRequest states that it has completed a SOC 2 Type II audit and encrypts data at rest and in transit, with AES-256 encryption for the application.Read 11 Oct 2026 · civicplus.com

Support

The product’s SSO documentation directs customers to NextRequest Support or their Account Manager for package questions and assistance.Read 11 Oct 2026 · civicplus.help

Headquarters

Manhattan, Kansas, United StatesRead 19 Oct 2026 · nextrequest.civicplus.help

Audit trail

YesRead 22 Sep 2026 · civicplus.com

Case intake forms

YesRead 22 Sep 2026 · civicplus.com

Custom case fields

YesRead 22 Sep 2026 · civicplus.com

Hosting

NextRequest says its servers and databases are hosted on Amazon infrastructure and that customer documents and image assets are stored in Amazon S3.Read 11 Oct 2026 · civicplus.com

Payments

The product offers payments and invoicing tools for automating cost recovery and billing.Read 11 Oct 2026 · civicplus.com

Redaction

RapidReview supports file extraction, batch redaction, comments, automated redaction logs, and autosaving work.Read 11 Oct 2026 · civicplus.com

Reporting dashboards

YesRead 22 Sep 2026 · civicplus.com

Risk management

The Risk Module uses pattern matching and machine learning to help identify sensitive information before release.Read 11 Oct 2026 · civicplus.com

SSO

SAML 2-based single sign-on is available on certain packages and can be added by contacting an Account Manager or Support.Read 11 Oct 2026 · civicplus.help

Workflow

Automated workflows route requests and prompt follow-up tasks, while a unified dashboard tracks requests from submission to completion.Read 11 Oct 2026 · civicplus.com

Workflow automation

YesRead 22 Sep 2026 · civicplus.com

Plans and prices

Every NextRequest plan and price →

Where Specifiction places it

• Case Management Software#106 of 1777.4