FAMCare vs NextRequest
FAMCare
famcare.netNextRequest
nextrequest.civicplus.helpSide by side
| Figure | FAMCare | NextRequest |
|---|---|---|
| Price from | $795/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Case Management Software | 8.9 (#2) | 7.4 (#106) |
| Deployment | FAMCare is available as secure cloud hosting or as an on-premise installation on the customer’s network. | cloud |
| Headquarters | St. Louis, Missouri, United States | Manhattan, Kansas, United States |
| Integrations | Listed integrations include Microsoft Power BI, NextGen Office, Twilio, miniOrange, Elavon and Oracle Fusion Cloud EPM. | NextRequest can connect with CivicPlus Municipal Websites to include public records in agency website search results, and the page also names Social Media Archiving, Agenda and Meeting Management, and Municode Codification as connected solutions. |
| Purpose | FAMCare is case management software built for human services agencies to organize casework and produce audit-ready, outcome-level reporting. | NextRequest is an online platform for receiving, routing, redacting, and releasing public records requests. |
| Security | The maker states FAMCare holds SOC 2 Type II certification and describes encryption in transit and at rest, role-based access, cloud hosting on Microsoft Azure, backups and continuous monitoring. | NextRequest states that it has completed a SOC 2 Type II audit and encrypts data at rest and in transit, with AES-256 encryption for the application. |
| Workflow automation | Pathways provides configurable workflow checklists that drive tasks, alerts, flags and reminders. | Yes |
Plans
FAMCare
- Basic$795 a month
- FAMCare Foundation$9,540 a year
- Tailored pricing overviewPriced on request
In their own words
FAMCare
FAMCare is case management software for human services agencies that need to organize client work and report on outcomes. Its tools cover intake and referrals, assessments, service plans, case notes, scheduling, caseload dashboards, outcome tracking, and document storage. Reporting includes more than 50 predefined reports and queries, KPI pivot tables, and a Power BI reporting module. Listed integrations include Power BI, QuickBooks, e-prescribing, billing, government databases, EHR systems, and HMIS; API integrations and secure web services support data exchange with other systems. Agencies can choose secure cloud hosting or an on-premise installation on their own network. FAMCare is mobile responsive and works on Android and iPhone phones and tablets. The maker states that it is HIPAA compliant and holds SOC 2 Type II and TX-RAMP Level 2 certifications. Pricing is available on request, with the investment based on user count, deployment scale, and configuration. There is no free plan.
NextRequest
NextRequest has no write-up on Specifiction yet; its figures are above.