NFON Cloudya vs VitalPBX
NFON Cloudya
nfon.com
VitalPBX
vitalpbx.comSide by side
| Figure | NFON Cloudya | VitalPBX |
|---|---|---|
| Price from | €4.50/mo | $100/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 7 |
| Spec score · Business Phone Systems | 9.3 (#3) | 9.2 (#7) |
| Spec score · Telephony Software | 9.0 (#4) | 8.8 (#7) |
| Spec score · UCaaS Platforms | 8.9 (#3) | 8.9 (#4) |
| Auto attendant | Yes | Yes |
| Call routing | Administrators can route calls by time periods and exceptions such as holidays. | custom |
| CRM integrations | NFON advertises CRM Connect integrations with more than 60 CRM systems, including Salesforce, HubSpot and SAP. | The CRM Connector currently documents Salesforce and Zoho integrations, with call journaling, contact synchronization and automatic contact creation. |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | Munich, Germany | Miami, Florida, United States |
| Rating on Apple App Store | 5.0 out of 5 from 4 ratings | VitalPBX Connect has insufficient ratings and reviews to display an overview. |
| Rating on Capterra | 4.0 out of 5 from 19 reviews | 4.7 out of 5 from 15 reviews. |
| Rating on Trustpilot | 3.3 out of 5 from 44 reviews | 3.8 out of 5 from 18 reviews. |
| System requirements | NFON specifies at least 100 kbit/s per simultaneous call, latency below 100 ms, VoIP-enabled firewall rules, current Windows/macOS/Android/iOS browsers, and microphone/camera hardware for media features. | The stated minimum is a 2-core 2.4 GHz CPU, 4 GB RAM and 50 GB storage, supporting up to 50 extensions and 12 concurrent calls; Debian 11 64-bit is listed for Debian installs. |
| Voicemail transcription | Yes | Yes |
Plans
NFON Cloudya
- Cloudya Business Standard License€6.80, paid once
- Cloudya Business Premium License€9.90, paid once
- Cloud Business Telephony€4.50 a month
- NFON Cloud TelephonyPriced on request
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
NFON Cloudya
NFON Cloudya has no write-up on Specifiction yet; its figures are above.
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.