NHS Service Finder vs Orderly Provider Directory

NHS Service Finder is a web service for health and social care professionals in England to locate NHS services and direct patients to suitable care. It covers more than 160 searchable service types, including GP surgeries, pharmacies, urgent treatment centres, mental health services and social care. Service listings can include contact details, eligibility criteria, referral instructions, maps and directions; public service information can also be emailed to patients. Information comes from the Urgent and Emergency Care Directory of Services and the NHS website. Search results may vary with the information regional teams have completed, and local commissioning can affect their breadth and quality. The service works on mobile, tablet and desktop with an internet connection and is free to use. Access requires a Care Identity (CIS2), and NHS England’s Service Finder uses multi-factor authentication. Users need individual accounts; shared accounts are no longer supported. It operates 24 hours a day, 365 days a year, with support from 8am to 6pm Monday to Friday, excluding bank holidays.

Orderly Provider Directory combines real-time clinician and healthcare-entity data for organizations that need provider search and directory records. The directory lists 6.4 million clinician profiles across more than 500 specialties. Real-time search can be narrowed with Care Categories, Provider Tags, specialty filters, and insurance filters. Profiles may connect clinicians with the entities where they work and include NPI, contact details, specialties, credentials, affiliations, network status, sanctions, licenses, and Care Categories. Orderly says records draw from public sources, data partnerships, and customer insights, including attested data. Proprietary algorithms process and validate information, while field-level confidence scores weigh source quality, data age, and decay. Customers can use those scores through the API and online interface. Access is available through APIs, a web portal, or scheduled flat-file transfers in JSON, XLSX, or CSV. The service includes organization profiles and update timestamps with reason codes for CMS compliance. Orderly describes its solutions as serving payers, providers, and health technology companies. Pricing is available on request, with annual national, regional, clinician-group, or usage-based options.