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SPECIFICTION
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NICE NTR-X vs Vox Teams Recorder

NICE NTR-X

niceactimize.com

Vox Teams Recorder

voxsolucoes.com.br

Side by side

FigureNICE NTR-XVox Teams Recorder
Price from——
Free plan——
Free trial——
Open source——
WebYesYes
APIYes—
Self-hostedYesYes
Plans published21
Spec score · Call Recording Software7.9 (#9)7.1 (#16)
Intended usersNICE presents NTR-X for financial institutions that need to monitor and manage regulated employee communications and meet global compliance requirements.The page identifies IT, Legal, Compliance, executive and commercial teams, as well as regulated areas needing evidence of meetings and negotiations, as potential beneficiaries.
PurposeNTR-X is an omnichannel compliance recording and assurance solution for capturing and managing regulated employee communications.Vox Teams Recorder automatically records Microsoft Teams calls, meetings, video, screen sharing, and chats for compliance and retrieval.

Plans

NICE NTR-X

  • NICE Compliance Recording (NTR-X)Priced on request
  • NTR-XPriced on request

NICE NTR-X pricing →

Vox Teams Recorder

  • Contact salesPriced on request

Vox Teams Recorder pricing →

In their own words

NICE NTR-X

NICE NTR-X has no write-up on Specifiction yet; its figures are above.

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Vox Teams Recorder

Vox Teams Recorder automatically records Microsoft Teams calls, meetings, video, screen sharing, and chats for compliance and later retrieval. Recording runs continuously in the background, without users needing to start or stop it; Vox says there are no visible bots or plugins. In its web portal, users can filter recordings by date, user, media type, and keywords, with access governed by profiles and permission levels. Timestamped logs record who accessed, viewed, or exported recordings. Storage options include Vox’s encrypted cloud, a customer’s own cloud, or on-premises infrastructure. Vox says the product is designed for LGPD, GDPR, and PCI-DSS, with configurable retention, end-to-end encryption, and a digital chain of custody. Optional transcription makes audio searchable; optional analytics can provide insights, alerts, summaries, and monitoring based on defined parameters. Vox says it is the first Brazilian solution certified for Microsoft Teams Compliance Recording. Pricing is on request; Vox offers a free demonstration and personalized presentation with technical diagnosis.

Visit voxsolucoes.com.br