Nicereply vs SatisMeter
Nicereply
nicereply.comSatisMeter
satismeter.comSide by side
| Figure | Nicereply | SatisMeter |
|---|---|---|
| Price from | $59/mo | $199/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 3 |
| Spec score · Customer Satisfaction Software | 7.0 (#16) | 8.2 (#6) |
| Spec score · Nps Software | 7.2 (#12) | 8.3 (#4) |
| Spec score · Survey API Software | 7.1 (#26) | 8.4 (#13) |
| Spec score · Net Promoter Score Software | 7.0 (#20) | 8.2 (#7) |
| Spec score · Survey Software | 6.6 (#129) | 8.0 (#57) |
| Free plan | No | Yes |
| Headquarters | Bratislava, Slovakia | Prague, Czech Republic |
| Paid from | 59 | 199 |
Plans
Nicereply
- Starter$59 a month
- Essential$119 a month
- Growth$239 a month
- Business$359 a month
In their own words
SatisMeter
SatisMeter gathers customer feedback through surveys intended to help teams understand customers and improve products or services. Templates cover NPS, CSAT, CES, and product-market-fit surveys, with varied question types, custom colors, conditional logic, and multilingual support. Teams can target users by attributes, trigger surveys based on events, schedule recurring surveys, and use throttling and sampling to limit over-surveying. Channels listed include web, in-app, email, iOS, and Android. Named integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager; APIs and webhooks are also available for custom connections. Results appear in a dashboard, can be sent to connected tools, and NPS data can be exported as CSV. The free plan allows 25 responses per month. Growth costs $199 per month for 1,000 responses, and paid survey delivery pauses at the monthly response limit until the next billing period. Premium support is included in every plan.