Nicereply vs SightMill
Nicereply
nicereply.com
SightMill
sightmill.comSide by side
| Figure | Nicereply | SightMill |
|---|---|---|
| Price from | $59/mo | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 2 |
| Spec score · Customer Satisfaction Software | 7.0 (#16) | 7.3 (#14) |
| Spec score · Nps Software | 7.2 (#12) | 7.4 (#10) |
| Spec score · Net Promoter Score Software | 7.0 (#20) | 7.3 (#16) |
| Headquarters | Bratislava, Slovakia | London, United Kingdom |
Plans
Nicereply
- Starter$59 a month
- Essential$119 a month
- Growth$239 a month
- Business$359 a month
In their own words
SightMill
SightMill is an online customer-experience platform for collecting feedback, analysing responses, and directing changes. Surveys can be sent by email, website, SMS, QR code, embedded links, or API. Ready-made templates include NPS, CSAT, CES, employee NPS, smiley icon, and star-rating surveys. Feedback can be tagged by theme or sentiment, product, segment, price, or team, with trends reported over time and relevant responses routed to teams. Email surveys support personalized messages, customer domains and addresses, and one-click feedback. Website surveys can be installed directly or through a WordPress plugin, with display rules and score-based follow-up questions. Integrations include Salesforce, Zendesk, Google Analytics, Slack, and Trello, plus webhook, REST API, and Zapier options. SightMill offers web and API access, a free 14-day trial with all functionality enabled, and paid plans priced on request. There is no free plan. The provider is SightMill Ltd in London.