NinjaOne vs OTOBO
| NinjaOne | OTOBO | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | $1.50/mo | €325/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, Linux, macOS, Web, Windows | api, Linux, self-hosted, Web |
| Free plan | No | Yes |
| SLA management | — | Yes |
| Knowledge base | — | Yes |
| Employee portal | — | Yes |
| Asset management | — | Yes |
| Single sign-on | — | Yes |
| Approval workflows | — | Yes |
Both are listed in Best IT Help Desk Software. On Specifiction, NinjaOne scores higher on our published basis.