NinjaOne vs Tactical RMM
NinjaOne
ninjaone.comTactical RMM
tacticalrmm.comSide by side
| Figure | NinjaOne | Tactical RMM |
|---|---|---|
| Price from | $1.50/mo | $50/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 10 |
| Spec score · Remote Monitoring and Management Software | 8.8 (#6) | 7.4 (#23) |
| Spec score · Remote Monitoring & Management (RMM) Software | 8.8 (#3) | 7.3 (#10) |
| Spec score · Remote Monitoring and Maintenance Software | 8.8 (#3) | 7.4 (#11) |
| Spec score · Managed Service Provider Software | 8.6 (#6) | 7.3 (#17) |
| Company | NinjaOne says it exists to simplify IT by unifying endpoint management, automation, and security in one platform. | The site identifies Amidaware Inc. as the company behind Tactical RMM. |
| Headquarters | Austin, Texas, United States | Laguna Beach, California, United States |
| Product | NinjaOne is a unified IT operations platform for endpoint management, autonomous patching, backup, and remote access. | Tactical RMM is a remote monitoring and management platform designed for IT professionals and MSPs. |
| Remote access | Technicians can take one-click remote control of managed endpoints through four remote-access options with cross-operating-system support. | Technicians can launch remote desktop sessions, use a remote shell, and manage endpoint files. |
| Security | NinjaOne states that it is FedRAMP Moderate Authorized, SOC 2 compliant, and ISO 27001 certified. | Tactical RMM describes itself as source-available, allowing users to inspect its code, and provides role-based permissions. |
Plans
NinjaOne
- NinjaOne endpoint management$1.50 a month
- Per-device commercial pricing$1.50 a month
Tactical RMM
- Tier 1 Starter (self-hosted)$55 a month
- Tier 1 Starter (hosted)$65 a month
- Tier 2 Essentials (hosted)$80 a month
- Tier 2 Essentials (self-hosted)$80 a month
- Tier 3 Professional (self-hosted)$105 a month
- Tier 1 Starter (self-hosted)$600 a year
- Tier 1 Starter (hosted)$715 a year
- Tier 2 Essentials (hosted)$880 a year
- Tier 2 Essentials (self-hosted)$900 a year
- Tier 3 Professional (self-hosted)$1,200 a year
In their own words
NinjaOne
NinjaOne is a cloud-based IT operations platform for endpoint management, autonomous patching, backup, and remote access. It is designed for IT teams and managed service providers monitoring, protecting, and managing endpoints. Its RMM features include real-time monitoring and alerts, automated patching, endpoint task automation, and condition-based auto-remediation. NinjaOne says its RMM can patch Windows, macOS, and Linux and update more than 200 third-party applications. Mobile device management covers Android and Apple devices, with enrollment, policy controls, and real-time visibility. Backup is available for endpoints, servers, and SaaS, with compliance support for Microsoft 365 and Google Workspace. Named integrations include CrowdStrike, Microsoft Intune, ServiceNow, SentinelOne, Slack, Okta, and Splashtop. The company states that it is FedRAMP Moderate Authorized, SOC 2 compliant, and ISO 27001 certified, and advertises free, unlimited support plus 24x7 support localized in seven languages. A 14-day trial is offered. Pricing is on request; the listed endpoint management plan starts at $1.50 a month per device at 10,000 endpoints and increases to 3.75 USD at 50 or fewer endpoints.
Tactical RMM
Tactical RMM is a remote monitoring and management platform for IT professionals and managed service providers. It supports Windows, macOS, and Linux, and can be self-hosted or managed. Technicians can start remote desktop sessions, use a remote shell, and manage files on endpoints. Patch policies help approve and deploy Windows updates and manage reboots. Automation policies deploy configurations and scripts, including PowerShell, Python, Bash, and other languages. Monitoring checks hardware health, services, event logs, and custom script outputs, with alerts. Reports can use templates or custom formats, with PDF output and interactive web dashboards. The platform describes itself as source-available and provides role-based permissions. Pricing is freemium, with a free plan and paid plans from $55/mo. Tier 1 Starter self-hosted costs $55 a month for 0 to 199 endpoints; the hosted version costs $65 a month for 0 to 100 endpoints. Nonprofits receive a complimentary tier upgrade with self-hosted subscriptions, not hosted ones.