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SPECIFICTION
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NodeBB vs Zapnito

NodeBB

nodebb.org

Zapnito

zapnito.com

Side by side

FigureNodeBBZapnito
Price from$20/mo—
Free planYes—
Free trialYesYes
Open source——
WebYesYes
WindowsYes—
macOSYes—
LinuxYes—
APIYesYes
Self-hostedYes—
Plans published65
Spec score · Community Platforms9.3 (#3)8.5 (#25)
AudienceNodeBB describes forums as useful for brand communities and product support boards.The platform is designed for B2B brands engaging and educating customers across the customer lifecycle.
Custom domainYesYes
Founded20142015
Free planYesYes
Moderation toolsYesYes
Private spacesYesYes
ProductNodeBB is a community discussion platform for forums and online communities.Zapnito is a B2B community and knowledge platform for personalized customer education and knowledge sharing.
SecurityNodeBB operates a bug bounty program, but eligible testing is limited to try.nodebb.org and third-party plugins are excluded.Listed safeguards include ISO 27001, GDPR compliance, data encryption, custom SSL, US data residency, penetration testing, and security and audit logs.
SupportPaid hosting plans list priority support, and NodeBB also points users to its community support forum.Support services include one-to-one platform training, a launch roadmap, strategy reviews, and UK-based support.

Plans

NodeBB

  • Starter$20 a month
  • Hamlet$100 a month
  • Village$250 a month
  • City$750 a month
  • Self-hostedFree
  • Enterprise SolutionsPriced on request

NodeBB pricing →

Zapnito

  • StarterPrice not published
  • Enterprise$708 a year
  • EnterprisePriced on request
  • EssentialPriced on request
  • PremiumPriced on request

Zapnito pricing →

In their own words

NodeBB

NodeBB is a community discussion platform for forums and online communities, including brand communities and product support boards. Members can write topics and replies using a visual editor or Markdown, chat in real time, and receive notifications for follows, likes and topic subscriptions. They can form groups with activity feeds, tag topics and follow tags for updates. Administrators can create unlimited moderator and administrator accounts and set their permissions. More than 500 plugins and themes can be installed through the control panel, and public Read and RESTful Write APIs support integrations. Spam-prevention integrations include Akismet, StopForumSpam and Project Honeypot. Self-hosted NodeBB is free to download and install under GPLv3; hosted plans start at $20 a month and include priority support. Basic full-text search uses the bundled database engine; Solr and Elasticsearch search require third-party plugins. Installation guides cover Linux, macOS, Windows and cloud deployment options including Docker.

Visit nodebb.org

Zapnito

Zapnito is a B2B community and knowledge platform for brands educating and engaging customers across the customer lifecycle. A community can combine articles, videos, documents, courses, events, discussions, user and organization profiles, and directories. Administrators can shape branding and structure, control access, send notifications, and enable private messaging and discussions. Engagement dashboards, User Explorer, and email dashboards provide views of user and group behavior. Zapnito describes direct connections for CRM, BI, and marketing technology, alongside APIs, webhooks, Zapier, and custom SSO. Listed security measures include ISO 27001, GDPR compliance, encryption, custom SSL, US data residency, penetration testing, and security and audit logs. Authentication options include SSO, social sign-in, password strength controls, and two-factor authentication; moderation covers spam and profiles. Plans include a free option and a 14-day trial. The Essential tier supports 500–2,000 registered users but excludes courses; Premium supports 2,001–10,000, while Enterprise starts at 10,001 users. Enterprise is listed at $708 a year, billed annually.

Visit zapnito.com