NorthSeat vs SpotOn Restaurant
NorthSeat
northseat.com
SpotOn Restaurant
spoton.comSide by side
| Figure | NorthSeat | SpotOn Restaurant |
|---|---|---|
| Price from | — | $50/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 3 | 5 |
| Spec score · Restaurant Management Software | 7.5 (#27) | 8.7 (#4) |
| Integrations | The cookie policy names Google for authentication and analytics and Vercel for hosting and performance monitoring; Business includes API access and custom integrations. | Listed integrations include DoorDash, Uber Eats, Deliverect, Chowly, Checkmate, 7shifts, MarginEdge, Restaurant365, Tenzo, OpenTable, Shogo, DAVO and payroll providers. |
| Security | NorthSeat says it encrypts data in transit and at rest, uses secure authentication tokens, conducts regular security audits, and limits personal-data access to authorized team members. | SpotOn lists PCI PTS v7 and end-to-end encryption in the security specifications for its Handheld device. |
| Support | Pro includes priority email support, while Business includes phone and chat support and a dedicated account manager. | SpotOn advertises human 24/7/365 technical support, personalized setup and training, and software updates included in monthly software costs. |
Plans
NorthSeat
- BusinessPriced on request
- ProPriced on request
- StarterPrice not published
SpotOn Restaurant
- All-In PlanFree
- All-In PlanFree
- Core Bundle$50 a month
- POS Essentials$55 a month
- Build Your OwnPriced on request
In their own words
SpotOn Restaurant
SpotOn Restaurant is a cloud-based restaurant management system combining point-of-sale, online ordering, reservations, labor management, AI-powered P&L analysis, and integrations. Its POS includes table layouts, menu management, ordering, payments, reporting, and employee tools. SpotOn presents options for full-service restaurants, bars and pubs, and counter service, as well as casual and fine dining, breweries, quick service, fast casual, cafes, and bakeries. The dashboard adds an AI menu assistant, dynamic reporting, marketing campaigns, remote management, multi-location tools, and employee tools. SpotOn Order connects commission-free online ordering to SpotOn POS and the GoTo Place app. Direct delivery integrations include DoorDash and Uber Eats; other delivery platforms are supported through Deliverect. Offline mode is designed to keep stations connected and orders flowing to the kitchen during internet outages, then sync payments when connectivity returns. Users can access the dashboard from a browser on any device. SpotOn says its restaurant POS uses proprietary hardware, so customers cannot use their own POS hardware or tablets. Pricing includes POS Essentials at $55 per station per month, plus implementation, hardware, and processing costs. Support is available 24/7/365 at no extra cost.