Nosco vs UseResponse
Nosco
nos.coUseResponse
useresponse.comSide by side
| Figure | Nosco | UseResponse |
|---|---|---|
| Price from | €5/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 2 |
| Spec score · Idea Management Software | 7.7 (#18) | 8.3 (#10) |
| Company | Nosco ApS is based in Copenhagen, Denmark. | The site identifies 3CG ONSITE LLC and gives its address as 16192 Coastal Highway, Lewes, DE, USA 19958. |
| Deployment | Nosco says teams can launch pipelines with rapid deployment in under one week and scale from 10 to more than 10,000 users. | UseResponse offers cloud and self-hosted/on-premise deployment, and the on-premise package is installed on the customer’s server. |
| Headquarters | Copenhagen, Denmark | 16192 Coastal Highway, Lewes, DE 19958, USA |
| Integrations | The platform lists Microsoft Teams, SharePoint, Power Automate, Power BI, Microsoft Entra SSO, SCIM provisioning, MCP, and a Swagger API. | Listed integrations include Jira, Confluence, Slack, Salesforce, HubSpot, Zapier, Azure DevOps, Zoho CRM, Google Play Store, and Apple App Store. |
| Product | Nosco is an innovation management platform for building, managing, and accelerating innovation, transformation, and improvement pipelines. | UseResponse combines customer feedback, help desk, knowledge base, and live chat in a customer service suite. |
| Security | Nosco says it is GDPR-compliant, hosts customer data on AWS in the EU, aligns its ISMS with ISO/IEC 27001, and undergoes annual ISAE 3402 audits. | The company says it uses encryption protocols, access controls, and regular security audits, and cites GDPR and CCPA compliance. |
| Support | Nosco describes direct access to innovation practitioners and also provides a Help Center for platform setup and use. | The support center offers documentation and a knowledge base, and says users can submit a ticket for assistance. |
Plans
UseResponse
- Enterprise Cloud Support Suite$49 a month
- On Premise Support Solution$120 a month
In their own words
UseResponse
UseResponse brings customer feedback, help desk, knowledge base, and live chat into one customer service suite. Its support covers more than 10 channels, including email, social media, live chat, community forums, and messengers. The help desk includes a shared inbox, queues, canned responses, macros, ticket automation, a help center, and a Kanban view. Feedback boards can be public or private, allow anonymous ideas and votes, and use custom workflows and voting limits. Listed integrations include Jira, Confluence, Slack, Salesforce, HubSpot, Zapier, Azure DevOps, Zoho CRM, Google Play Store, and Apple App Store. Live chat can connect with messaging services including WhatsApp, Telegram, Facebook Messenger, and Instagram. A RESTful API supports custom integrations and app development. Deployment options are cloud or self-hosted/on-premise, with the latter installed on the customer’s server. The Enterprise Cloud Support Suite costs $49 a month, billed per agent per month. The On Premise Support Solution costs $120 a month, billed per agent per month and paid annually, with a five-agent minimum. A 14-day trial is available; no free plan is listed.