Nova AI Ops vs Rootly
Nova AI Ops
novaaiops.com
Rootly
rootly.comSide by side
| Figure | Nova AI Ops | Rootly |
|---|---|---|
| Price from | $16/mo | $20/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 4 | 5 |
| Spec score · AI DevOps Assistants | 8.3 (#6) | 7.8 (#13) |
| Headquarters | Houston, Texas, United States | Toronto, Ontario, Canada |
| Integrations | The integration catalog is tiered by plan, with examples including Slack, GitHub, Prometheus, cloud providers, databases, CI/CD, and observability tools. | The integration directory features Anthropic, AWS CloudWatch, Datadog, GitHub, Linear, Notion, Sentry, Slack, Terraform, and Zoom. |
| Intended users | Nova says it is for SRE, DevOps, and platform engineering teams, with plans ranging from a solo engineer to teams of four or more and enterprise operators. | Rootly says it is building an incident management platform for engineering teams and describes its Essentials plan as purpose-built for growing companies. |
| Security | The security page states that API and UI traffic uses TLS 1.3, sensitive data uses AES-256 encryption at rest, and customer workloads use logically isolated tenants. | Rootly's trust center lists CCPA, GDPR, and SOC 2 compliance and offers access to its SOC 2 report and penetration test report. |
| Support | The pricing page lists email support for Basic and Standard, email and chat for Team, and 24/7 named customer success management for Enterprise. | The pricing comparison lists priority 24/7 global support, a dedicated success team, and tailored training resources among its support offerings. |
| Trial | Basic and Standard advertise a 7-day free trial; the pricing page says a card is required and charges begin on day 7 unless canceled. | Rootly says its trial typically lasts two weeks and can be extended if needed. |
Plans
Nova AI Ops
- Basic$16 a month
- Standard$40 a month
- EnterprisePriced on request
- TeamPriced on request
Rootly
- Incident Response Essentials$20 a month
- On-Call Essentials$20 a month
- AI SREPriced on request
- Incident Response EnterprisePriced on request
- On-Call EnterprisePriced on request
In their own words
Nova AI Ops
Nova AI Ops is a reliability platform combining monitoring, incident response, communication, and automation. It brings metrics, logs, traces, and events into one view with signal correlation and Golden Signals dashboards. AI agents ingest infrastructure signals, investigate incidents, and can execute remediation runbooks with confidence scoring. Incident management covers detection, triage, escalation, remediation, on-call scheduling, war rooms, and draft postmortems. High-risk or destructive actions can require human approval. Integrations vary by plan and include Slack, GitHub, Prometheus, cloud providers, databases, CI/CD, and observability tools. Supported agent environments include Linux x86_64, ARM64, ARMv7, macOS Intel and Apple Silicon, Windows x64, and Docker containers. Web and API access are listed. Basic costs $16 per user per month billed annually, or 20 USD monthly; Standard costs 40.00 USD annually billed monthly equivalent. Both advertise a 7-day card-required trial.
Rootly
Rootly is an AI-native incident management platform for engineering teams, combining incident response, on-call scheduling, and AI SRE functions. AI SRE examines alerts and changes to identify probable root causes with evidence, prepare impact analysis, and draft remediation steps and pull requests. Incident Response supports Slack and Microsoft Teams, AI chat, similar-incident suggestions, meeting transcription, playbooks, roles, action items, and reminders. On-Call provides alert grouping and routing, live call routing, schedules, escalation policies, PTO calendars, overrides, and coverage requests. Rootly also offers AI retrospectives, with Smart Default in Essentials and custom processes in Enterprise. Integrations include Anthropic, AWS CloudWatch, Datadog, GitHub, Linear, Notion, Sentry, Slack, Terraform, and Zoom. Security information lists CCPA, GDPR, SOC 2, role-based access controls, private incidents, and real-time audit logging. Plans start at $20/user/mo, with a 14-day trial. It runs on Android, iOS, web, and API.