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SPECIFICTION
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Rootly

rootly.com

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Spec score 7.8 #13 of 26 in AI DevOps Assistants

What it is

Rootly is an AI-native incident management platform for engineering teams, combining incident response, on-call scheduling, and AI SRE functions. AI SRE examines alerts and changes to identify probable root causes with evidence, prepare impact analysis, and draft remediation steps and pull requests. Incident Response supports Slack and Microsoft Teams, AI chat, similar-incident suggestions, meeting transcription, playbooks, roles, action items, and reminders. On-Call provides alert grouping and routing, live call routing, schedules, escalation policies, PTO calendars, overrides, and coverage requests. Rootly also offers AI retrospectives, with Smart Default in Essentials and custom processes in Enterprise. Integrations include Anthropic, AWS CloudWatch, Datadog, GitHub, Linear, Notion, Sentry, Slack, Terraform, and Zoom. Security information lists CCPA, GDPR, SOC 2, role-based access controls, private incidents, and real-time audit logging. Plans start at $20/user/mo, with a 14-day trial. It runs on Android, iOS, web, and API.

Spec sheet

Product
Rootly describes itself as an AI-native platform for on-call and incident response that helps teams prevent and resolve incidents faster.Read 3 Oct 2026 · rootly.com
Intended users
Rootly says it is building an incident management platform for engineering teams and describes its Essentials plan as purpose-built for growing companies.Read 3 Oct 2026 · rootly.com
Trial
Rootly says its trial typically lasts two weeks and can be extended if needed.Read 3 Oct 2026 · rootly.com
Integrations
The integration directory features Anthropic, AWS CloudWatch, Datadog, GitHub, Linear, Notion, Sentry, Slack, Terraform, and Zoom.Read 3 Oct 2026 · rootly.com
Security
Rootly's trust center lists CCPA, GDPR, and SOC 2 compliance and offers access to its SOC 2 report and penetration test report.Read 3 Oct 2026 · security.rootly.com
Support
The pricing comparison lists priority 24/7 global support, a dedicated success team, and tailored training resources among its support offerings.Read 3 Oct 2026 · rootly.com
Headquarters
Toronto, Ontario, CanadaRead 28 Sep 2026 · rootly.com
AI SRE
AI SRE identifies probable root causes with supporting evidence, correlates alerts with changes, creates impact analysis, and drafts remediation steps and pull requests.Read 3 Oct 2026 · rootly.com
Availability
The On-Call page describes a mobile app and says Rootly's redundant infrastructure supports 99.99% reliability.Read 3 Oct 2026 · rootly.com
Company founding
Rootly says it was founded in 2021.Read 3 Oct 2026 · rootly.com
Incident response
Incident Response supports Slack and Microsoft Teams, AI chat, similar incident suggestions, meeting transcription, playbooks, roles, action items, and reminders.Read 3 Oct 2026 · rootly.com
On-call
On-Call includes alert grouping and routing, live call routing, schedules, escalation policies, PTO calendars, overrides, and coverage requests.Read 3 Oct 2026 · rootly.com
Retrospectives
Rootly offers AI retrospectives and retrospective processes, with Smart Default available in Essentials and custom processes in Enterprise.Read 3 Oct 2026 · rootly.com
Security controls
The security product page describes granular role-based access controls, private incidents, and real-time audit logging.Read 3 Oct 2026 · rootly.com

Plans and prices

Incident Response Essentials $20 a month $20 per user/mo 1 external / 1 internal status page · 1 organization · 20 schedules and escalation policies Read 3 Oct 2026 · rootly.com
On-Call Essentials $20 a month $20 per user/mo 1 number for live call routing · 20 schedules and escalation policies · basic alert grouping and noise reduction Read 3 Oct 2026 · rootly.com
AI SRE Priced on request Contact us Use with Rootly or standalone · API and MCP access Read 3 Oct 2026 · rootly.com
Incident Response Enterprise Priced on request Contact us 10 external / unlimited internal status pages · unlimited organizations · advanced workflows · SSO + SAML + SCIM Read 3 Oct 2026 · rootly.com
On-Call Enterprise Priced on request Contact us 5 numbers for live call routing · unlimited schedules and escalation policies · support for China · dynamic escalation paths Read 3 Oct 2026 · rootly.com

Every Rootly plan and price →

Strong points and limits

Strong points

  • AI-assisted root-cause and remediation work
  • Slack and Microsoft Teams incident support
  • On-call schedules and escalation policies
  • AI retrospectives and post-incident reviews
  • Android, iOS, web, and API access

Limits

  • No free plan
  • Paid plans start at $20/user/mo
  • Enterprise and AI SRE pricing requires contact

Who it suits

Rootly suits engineering teams managing on-call coverage and incident response. Its Essentials plan is described for growing companies.

Verdict

Rootly combines incident response, on-call operations, and AI-assisted analysis in one platform. It fits teams that need these workflows across chat, mobile, web, and API access.

Where Specifiction places it

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