NTT Cloud Fax vs TPx Virtual Fax
NTT Cloud Fax
services.global.nttTPx Virtual Fax
tpx.comSide by side
| Figure | NTT Cloud Fax | TPx Virtual Fax |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Online Fax Services | 8.0 (#43) | 8.9 (#12) |
| Spec score · Online fax services | 8.0 (#48) | 8.9 (#10) |
| Delivery notifications | Users receive email notifications indicating successful or failed fax delivery. | The product reports successful and failed fax delivery notifications. |
| Inbound faxing | Incoming faxes arrive as PDF email attachments and the service detects T.38 and T.30 fax protocols automatically. | Yes |
| Outbound faxing | Users can send faxes from an email attachment, the email body, or both. | Users can send faxes from the web portal or by email attachment. |
| Rating on G2 | G2's online fax category reports 4.31 out of 5 from all submitted category ratings across 91 products; NTT Cloud Fax is not among the highlighted products on that page. | 4.6 out of 5 from 11 reviews |
| Sending and receiving | Users can send faxes as an email attachment, in the email body, or both, and receive incoming faxes as PDF email attachments. | Users can receive faxes by email or in the web portal and send them by email or through the portal. |
| Service | NTT handles customers’ inbound and outbound faxes, delivering them through email attachments for management and archiving. | TPx Virtual Fax provides cloud based inbound and outbound faxing using local or toll-free numbers. |
| Support | NTT's Global Integrated Operations Centre provides English-language support 24 hours a day, 365 days a year for NTT-controlled service elements. | TPx support is available through its customer portal, live chat, support cases, and phone at 877-487-8722. |
| Virtual fax number | Yes | Yes |
| What it does | NTT Cloud Fax handles inbound and outbound faxes and delivers them through email attachments for management and archiving. | TPx Virtual Fax sends and receives business faxes through internet connections without physical fax hardware. |
Plans
NTT Cloud Fax
- Cloud Fax Service - Per LinePrice not published
- Cloud Fax Service - Additional UserPrice not published
- Outbound faxes - Pay-as-you-goPriced on request
- Pay-as-you-go outbound faxPriced on request
TPx Virtual Fax
- Virtual Fax usagePrice not published
- Virtual Fax included usageFree
- Additional fax pages$0.05, paid once
- TPx Virtual FaxPriced on request
In their own words
NTT Cloud Fax
NTT Cloud Fax is a paid web service that gives organizations a virtual fax number and handles inbound and outbound faxes through email. Users can send documents as email attachments, in the message body, or both, and receive incoming faxes as PDF attachments. Supported outgoing files include DOC, PDF, XLS, PPT, and TXT, with notices for successful or failed delivery. The service works with Microsoft Exchange or Gmail through an SMTP connector and does not support analogue fax devices. Incoming handling detects T.38 and T.30 protocols. Each line includes five outgoing fax email addresses by default; fax blasting, junk faxing, spam, broadcast fax, and other high-volume sending are prohibited. Listed destinations include the United States, United Kingdom, Australia, Canada, and Japan, while other destinations are charged per minute. NTT describes AES-256 encryption for personal data stored at rest longer than one hour and redundant high-availability clusters with stateful failover. Support is available in English 24/7 for elements under NTT control. Pricing is on request, with monthly line charges and per-minute overage billing.
TPx Virtual Fax
TPx Virtual Fax has no write-up on Specifiction yet; its figures are above.