NTT Cloud Fax vs WestFax
NTT Cloud Fax
services.global.ntt
WestFax
westfax.comSide by side
| Figure | NTT Cloud Fax | WestFax |
|---|---|---|
| Price from | — | $14.99/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 6 |
| Spec score · Online Fax Services | 8.0 (#43) | 8.9 (#9) |
| Spec score · Online fax services | 8.0 (#48) | 8.8 (#15) |
| Inbound faxing | Incoming faxes arrive as PDF email attachments and the service detects T.38 and T.30 fax protocols automatically. | Yes |
| International faxing | Yes | Yes |
| Rating on G2 | G2's online fax category reports 4.31 out of 5 from all submitted category ratings across 91 products; NTT Cloud Fax is not among the highlighted products on that page. | 4.8 out of 5 from 31 reviews |
| Users included | 5 | 1 |
| Virtual fax number | Yes | Yes |
| What it does | NTT Cloud Fax handles inbound and outbound faxes and delivers them through email attachments for management and archiving. | WestFax provides secure cloud fax sending, receiving and workflow automation for healthcare and enterprise organizations. |
Plans
NTT Cloud Fax
- Cloud Fax Service - Per LinePrice not published
- Cloud Fax Service - Additional UserPrice not published
- Outbound faxes - Pay-as-you-goPriced on request
- Pay-as-you-go outbound faxPriced on request
WestFax
- Solo$14.99 a month
- Team (5 users)$39.95 a month
- Team (25 users)Price not published
- Solo$14.99 a month
- Team$39.95 a month
- EnterprisePriced on request
In their own words
NTT Cloud Fax
NTT Cloud Fax is a paid web service that gives organizations a virtual fax number and handles inbound and outbound faxes through email. Users can send documents as email attachments, in the message body, or both, and receive incoming faxes as PDF attachments. Supported outgoing files include DOC, PDF, XLS, PPT, and TXT, with notices for successful or failed delivery. The service works with Microsoft Exchange or Gmail through an SMTP connector and does not support analogue fax devices. Incoming handling detects T.38 and T.30 protocols. Each line includes five outgoing fax email addresses by default; fax blasting, junk faxing, spam, broadcast fax, and other high-volume sending are prohibited. Listed destinations include the United States, United Kingdom, Australia, Canada, and Japan, while other destinations are charged per minute. NTT describes AES-256 encryption for personal data stored at rest longer than one hour and redundant high-availability clusters with stateful failover. Support is available in English 24/7 for elements under NTT control. Pricing is on request, with monthly line charges and per-minute overage billing.
WestFax
WestFax is a paid online fax service for inbound faxing through a virtual fax number. It supports international faxing and HIPAA compliance, with access on the web, Windows, macOS, iOS, and Android; mobile apps are available. The Solo plan costs $14.99 a month, billed monthly with cancellation at any time, and includes one user license and 500 pages per month. The five-user Team plan costs $39.95 a month and includes 1,500 pages per month. WestFax has no free plan. The maker is listed as founded in 1999, with headquarters given as Centennial, Colorado, United States; its maker information also lists Denver, Colorado.