Nuclino vs ProProfs Knowledge Base
Nuclino
nuclino.comProProfs Knowledge Base
proprofskb.comSide by side
| Figure | Nuclino | ProProfs Knowledge Base |
|---|---|---|
| Price from | Free | $0.99/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 10 |
| Spec score · Knowledge base software | 8.8 (#13) | 9.5 (#1) |
| Spec score · Knowledge Management Software | 8.3 (#14) | 8.9 (#5) |
| Spec score · Internal Knowledge Base Software | 8.4 (#10) | 9.0 (#4) |
| Spec score · AI Knowledge Base Software | 8.2 (#15) | 8.9 (#3) |
| API | The API can create and update content, fetch content as Markdown, search content, list items, and fetch users. | The product provides API integration for extracting the entire list of knowledge-base articles and for creating pages, updating topics, creating folders and importing documents to FAQs. |
| Article limit | 50 | 25 |
| Publishing audience | both | both |
| Compliance | Nuclino states a GDPR commitment and displays ISO 27001, ISO 27018, and SOC2 standards on its security page. | The pricing page states GDPR and SSL compliance, while ProProfs' compliance page states commitments to GDPR, CPRA and applicable privacy laws. |
| Custom domain | Yes | Yes |
| Free plan | Yes | Yes |
| Free plan limits | The free plan is limited to 50 items across all workspaces, 3 canvases, and 2GB of total storage. | The free plan supports 1 author and up to 25 pages forever. |
| Integrations | The maker lists integrations including Slack, Microsoft Teams, Discord, Google Drive, OneDrive, Dropbox, Jira, and many embeddable diagram and media tools. | Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo. |
| SSO support | Yes | Yes |
| Support | The pricing comparison lists help center access and basic email support on Free, with priority email support on Starter and Business. | ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides. |
| Version history | Yes | Yes |
Plans
ProProfs Knowledge Base
- FreeFree
- Essentials$0.99 a month
- Business$1.99 a month
- Business Complete Elite$2.99 a month
- Customer Delight Suite$499 a month
- Essentials (Smarter Employee Learning Suite)$0.99 a month
- Business (Smarter Employee Learning Suite)$1.99 a month
- Business Complete Elite (Smarter Employee Learning Suite)$2.99 a month
- FREE PLANFree
- Smarter Employee Suite$499 a month
In their own words
ProProfs Knowledge Base
ProProfs Knowledge Base creates public or private knowledge bases, manuals, documentation, and help centers. Its editor supports images, video, revision history, file management, version control, and single sourcing; Word documents, PDFs, and PowerPoints can be imported. AI features cover writing, search, translation, SEO optimization, step-by-step guide creation, article suggestions, and reporting. Authors can customize themes, fonts, CSS and HTML, use custom domains, and create multiple help sites or brands. Access controls include private sites, password protection, folder restrictions, conditional content, and IP restrictions; authentication options include SSO, SAML, and JWT. Reports cover article performance, search trends, failed searches, and author activity. It is accessible on laptops, tablets, and phones, and the mobile experience works without installing an app. The free plan supports one author and up to 25 pages. The pricing note lists paid plans from $0.99/user/mo (annual); the Essentials plan is also listed at $49 per author per month with annual billing and a 50-user minimum. Other listed plans include Business at $69 per author/month and Business Complete Elite at $79 per author/month, both with annual billing.