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SPECIFICTION
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Nuclino vs ProProfs Knowledge Base

Nuclino

nuclino.com

ProProfs Knowledge Base

proprofskb.com

Side by side

FigureNuclinoProProfs Knowledge Base
Price fromFree$0.99/mo
Free planYesYes
Free trialYesYes
Open source——
WebYesYes
WindowsYesYes
macOSYes—
LinuxYes—
iOSYesYes
AndroidYesYes
APIYesYes
Plans published310
Spec score · Knowledge base software8.8 (#13)9.5 (#1)
Spec score · Knowledge Management Software8.3 (#14)8.9 (#5)
Spec score · Internal Knowledge Base Software8.4 (#10)9.0 (#4)
Spec score · AI Knowledge Base Software8.2 (#15)8.9 (#3)
APIThe API can create and update content, fetch content as Markdown, search content, list items, and fetch users.The product provides API integration for extracting the entire list of knowledge-base articles and for creating pages, updating topics, creating folders and importing documents to FAQs.
Article limit5025
Publishing audiencebothboth
ComplianceNuclino states a GDPR commitment and displays ISO 27001, ISO 27018, and SOC2 standards on its security page.The pricing page states GDPR and SSL compliance, while ProProfs' compliance page states commitments to GDPR, CPRA and applicable privacy laws.
Custom domainYesYes
Free planYesYes
Free plan limitsThe free plan is limited to 50 items across all workspaces, 3 canvases, and 2GB of total storage.The free plan supports 1 author and up to 25 pages forever.
IntegrationsThe maker lists integrations including Slack, Microsoft Teams, Discord, Google Drive, OneDrive, Dropbox, Jira, and many embeddable diagram and media tools.Listed integrations include Freshdesk, Salesforce, Zendesk, Google Analytics, Hotjar, Microsoft Clarity, Slack, Jira, Google Translate, Crowdin, Azure AD, Okta and Wufoo.
SSO supportYesYes
SupportThe pricing comparison lists help center access and basic email support on Free, with priority email support on Starter and Business.ProProfs advertises 24/7 support through phone, live chat and email, plus a help center with more than 1,000 help articles and video guides.
Version historyYesYes

Plans

Nuclino

  • FreeFree
  • StarterPrice not published
  • BusinessPrice not published

Nuclino pricing →

ProProfs Knowledge Base

  • FreeFree
  • Essentials$0.99 a month
  • Business$1.99 a month
  • Business Complete Elite$2.99 a month
  • Customer Delight Suite$499 a month
  • Essentials (Smarter Employee Learning Suite)$0.99 a month
  • Business (Smarter Employee Learning Suite)$1.99 a month
  • Business Complete Elite (Smarter Employee Learning Suite)$2.99 a month
  • FREE PLANFree
  • Smarter Employee Suite$499 a month

ProProfs Knowledge Base pricing →

In their own words

Nuclino

Nuclino has no write-up on Specifiction yet; its figures are above.

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ProProfs Knowledge Base

ProProfs Knowledge Base creates public or private knowledge bases, manuals, documentation, and help centers. Its editor supports images, video, revision history, file management, version control, and single sourcing; Word documents, PDFs, and PowerPoints can be imported. AI features cover writing, search, translation, SEO optimization, step-by-step guide creation, article suggestions, and reporting. Authors can customize themes, fonts, CSS and HTML, use custom domains, and create multiple help sites or brands. Access controls include private sites, password protection, folder restrictions, conditional content, and IP restrictions; authentication options include SSO, SAML, and JWT. Reports cover article performance, search trends, failed searches, and author activity. It is accessible on laptops, tablets, and phones, and the mobile experience works without installing an app. The free plan supports one author and up to 25 pages. The pricing note lists paid plans from $0.99/user/mo (annual); the Essentials plan is also listed at $49 per author per month with annual billing and a 50-user minimum. Other listed plans include Business at $69 per author/month and Business Complete Elite at $79 per author/month, both with annual billing.

Visit proprofskb.com