Obkio vs Telchemy SQmediator
Obkio
obkio.com
Telchemy SQmediator
telchemy.comSide by side
| Figure | Obkio | Telchemy SQmediator |
|---|---|---|
| Price from | $249/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 14 | 5 |
| Spec score · VoIP Monitoring Software | 9.1 (#2) | 7.7 (#10) |
| Alerts | Smart Notifications group events and can deliver alerts by email or PagerDuty, with configurable severity thresholds and delays. | Users can configure metric thresholds that trigger dashboard alerts, email alerts, and SNMP traps. |
| Founded | Obkio says it was founded and launched in 2018. | 1999 |
| Integrations | The ServiceNow integration creates and resolves incidents from Obkio issues and is restricted to the Premium plan. | It sends SNMP traps and provides a SOAP/XML web services interface for client applications to configure the system, retrieve data, and control active tests. |
| Security | Obkio states that data is encrypted at rest and in transit, infrastructure runs on AWS in Northern Virginia across multiple availability zones, and agents update automatically. | Telchemy says the application is hardened against attacks including SQL/XSS injection and brute-force password attacks, and has role-based access controls and password rules. |
| Support | Online documentation is available 24/7, while live chat and email support are listed for weekdays from 9am to 5pm EST. | Telchemy offers customer-portal support tickets, support by contact form or phone, and optional web-based or on-site training. |
Plans
Obkio
- 14-Day Free TrialFree
- 14-Day Free TrialFree
- FreeFree
- FreeFree
- Starter$249 a month
- 50 Remote Users$499 a month
- Basic$499 a month
- Premium$899 a month
- 100 Remote Users$999 a month
- 150 Remote Users$1,499 a month
Telchemy SQmediator
- Business EditionPriced on request
- Enterprise EditionPriced on request
- Service Provider EditionPriced on request
- Small Business EditionPriced on request
- Small Service Provider EditionPriced on request
In their own words
Telchemy SQmediator
Telchemy SQmediator monitors and troubleshoots real-time performance for VoIP, video, and data services. It combines passive quality monitoring with active tests, reporting MOS experience scores, QoS metrics, and diagnostics for voice, audio, and video sessions. Listed meeting services include Microsoft Teams, Zoom, Google Meet, GoToMeeting, and Webex; the system can analyze encrypted audio and video streams without decrypting them. Linux, Windows, and Android test agents can simulate calls and test web, email, DNS, DHCP, and SIP services. Dashboards, email alerts, and SNMP traps can flag configured threshold breaches. The multitenant system is designed to manage thousands of customers and sites and millions of end users. It runs on Linux server hardware or virtual machines, on premises, in the cloud, or in data centers. An Oracle or PostgreSQL database is required, and customers set it up themselves using Telchemy's scripts and instructions. Pricing is available on request. Licensing depends on modules, and combining passive monitoring with active testing costs extra.