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Telchemy SQmediator

telchemy.com

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Spec score 7.7 #10 of 21 in VoIP Monitoring Software

What it is

Telchemy SQmediator monitors and troubleshoots real-time performance for VoIP, video, and data services. It combines passive quality monitoring with active tests, reporting MOS experience scores, QoS metrics, and diagnostics for voice, audio, and video sessions. Listed meeting services include Microsoft Teams, Zoom, Google Meet, GoToMeeting, and Webex; the system can analyze encrypted audio and video streams without decrypting them. Linux, Windows, and Android test agents can simulate calls and test web, email, DNS, DHCP, and SIP services. Dashboards, email alerts, and SNMP traps can flag configured threshold breaches. The multitenant system is designed to manage thousands of customers and sites and millions of end users. It runs on Linux server hardware or virtual machines, on premises, in the cloud, or in data centers. An Oracle or PostgreSQL database is required, and customers set it up themselves using Telchemy's scripts and instructions. Pricing is available on request. Licensing depends on modules, and combining passive monitoring with active testing costs extra.

Spec sheet

Purpose
SQmediator monitors and troubleshoots VoIP, video, and data service performance in real time.Read 5 Oct 2026 · telchemy.com
Deployment
SQmediator runs on Linux server hardware or virtual machines and can be deployed on-premises, in the cloud, or in data centers.Read 5 Oct 2026 · telchemy.com
Integrations
It sends SNMP traps and provides a SOAP/XML web services interface for client applications to configure the system, retrieve data, and control active tests.Read 5 Oct 2026 · telchemy.com
Security
Telchemy says the application is hardened against attacks including SQL/XSS injection and brute-force password attacks, and has role-based access controls and password rules.Read 5 Oct 2026 · telchemy.com
Support
Telchemy offers customer-portal support tickets, support by contact form or phone, and optional web-based or on-site training.Read 5 Oct 2026 · telchemy.com
Headquarters
Alpharetta, Georgia, USARead 23 Sep 2026 · telchemy.com
Founded
1999Read 23 Sep 2026 · telchemy.com
Company
Telchemy says it was founded in 1999 and is based in Alpharetta, Georgia.Read 4 Oct 2026 · telchemy.com
Active test agents
Compact software test agents are available for Linux, Windows, and Android and can run simulated voice and video calls and network service tests.Read 5 Oct 2026 · telchemy.com
Active testing
Test agents can place simulated VoIP or videoconferencing calls and test web, email, DNS, DHCP, and SIP services.Read 4 Oct 2026 · telchemy.com
Agent platforms
The product page lists Linux, Windows, and Android software test agents.Read 4 Oct 2026 · telchemy.com
Alerts
Users can configure metric thresholds that trigger dashboard alerts, email alerts, and SNMP traps.Read 5 Oct 2026 · telchemy.com
Availability and buyers
Telchemy sells through direct sales, indirect sales, and OEM licensing, and identifies enterprise, government, and service-provider uses for SQmediator.Read 5 Oct 2026 · telchemy.com
Database requirement
SQmediator requires an Oracle or PostgreSQL database, which customers must download and set up themselves.Read 5 Oct 2026 · telchemy.com
Encrypted media
SQmediator analyzes encrypted video and audio streams without decrypting them.Read 4 Oct 2026 · telchemy.com
Licensing
Telchemy says customers pay for the modules they use; passive monitoring plus active testing costs extra, and user-defined services require a license key.Read 5 Oct 2026 · telchemy.com
Meeting platforms
It supports Microsoft Teams, Zoom, Google Meet, GoToMeeting, Webex, and other meeting platforms, and analyzes encrypted media streams without decryption.Read 5 Oct 2026 · telchemy.com
Monitoring modes
It combines passive quality monitoring with active testing for network services and applications.Read 5 Oct 2026 · telchemy.com
Pricing model
The maker says customers pay only for the modules they use and that combining passive monitoring with active testing is available at an additional cost; it does not state prices on the product page.Read 4 Oct 2026 · telchemy.com
Quality metrics
It reports QoE/QoS metrics, including MOS scores, and analyzes SIP registration, call setup, and failure codes.Read 5 Oct 2026 · telchemy.com
Scale
Its multitenant architecture can manage thousands of customers and sites and millions of end users from one application and database.Read 4 Oct 2026 · telchemy.com
Scale and tenancy
The product supports multitenant deployments managing thousands of customers and sites and millions of end users, with capacity expanded through additional system components.Read 5 Oct 2026 · telchemy.com
Video platforms
The product page lists Microsoft Teams, Zoom, Google Meet, GoToMeeting, and Webex as supported meeting platforms.Read 4 Oct 2026 · telchemy.com

Plans and prices

Business Edition Priced on request Single-server version; Web Services API optional; passive + active at additional cost Read 5 Oct 2026 · telchemy.com
Enterprise Edition Priced on request Passive monitoring or active testing; passive + active at additional cost Read 5 Oct 2026 · telchemy.com
Service Provider Edition Priced on request Passive monitoring or active testing; passive + active at additional cost Read 5 Oct 2026 · telchemy.com
Small Business Edition Priced on request Single-server version; Web Services API optional; passive + active at additional cost Read 5 Oct 2026 · telchemy.com
Small Service Provider Edition Priced on request Single-server version; Web Services API optional; passive + active at additional cost Read 5 Oct 2026 · telchemy.com

Every Telchemy SQmediator plan and price →

Strong points and limits

Strong points

  • Combines passive monitoring with active tests
  • Analyzes encrypted media without decrypting it
  • Reports MOS and QoS metrics
  • Supports Linux, Windows, and Android test agents
  • Offers dashboard, email, and SNMP alerts

Limits

  • Pricing is available on request
  • Requires a customer-configured Oracle or PostgreSQL database
  • Passive monitoring plus active testing costs extra

Who it suits

SQmediator suits enterprise, government, and service-provider teams monitoring communications and network services. Its multitenant architecture is intended for deployments spanning many customers, sites, or end users.

Verdict

SQmediator covers both service-quality monitoring and simulated tests across communications and network services. Buyers should account for database setup and module-based licensing when planning a deployment.

Where Specifiction places it

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