Tech riderRev. 5 Oct 2026
  1. 1Runs onAndroid, API, Linux, self-hosted, Web, Windows
  2. 2MOS scoringYes
  3. 3Jitter trackingYes
  4. 4Packet-loss trackingYes
  5. 5Synthetic call testsYes
5 lines stated Written from the maker's own pages: telchemy.com
The Telchemy SQmediator homepage

Overview

Telchemy SQmediator monitors and troubleshoots real-time performance for VoIP, video, and data services. It combines passive quality monitoring with active tests, reporting MOS experience scores, QoS metrics, and diagnostics for voice, audio, and video sessions. Listed meeting services include Microsoft Teams, Zoom, Google Meet, GoToMeeting, and Webex; the system can analyze encrypted audio and video streams without decrypting them. Linux, Windows, and Android test agents can simulate calls and test web, email, DNS, DHCP, and SIP services. Dashboards, email alerts, and SNMP traps can flag configured threshold breaches. The multitenant system is designed to manage thousands of customers and sites and millions of end users. It runs on Linux server hardware or virtual machines, on premises, in the cloud, or in data centers. An Oracle or PostgreSQL database is required, and customers set it up themselves using Telchemy's scripts and instructions. Pricing is available on request. Licensing depends on modules, and combining passive monitoring with active testing costs extra.

Who it is for

SQmediator suits enterprise, government, and service-provider teams monitoring communications and network services. Its multitenant architecture is intended for deployments spanning many customers, sites, or end users.

What is good

  • Combines passive monitoring with active tests
  • Analyzes encrypted media without decrypting it
  • Reports MOS and QoS metrics
  • Supports Linux, Windows, and Android test agents
  • Offers dashboard, email, and SNMP alerts

What to know first

  • Pricing is available on request
  • Requires a customer-configured Oracle or PostgreSQL database
  • Passive monitoring plus active testing costs extra

Verdict

SQmediator covers both service-quality monitoring and simulated tests across communications and network services. Buyers should account for database setup and module-based licensing when planning a deployment.

Telchemy SQmediator plans and pricing

All plans
Small Service Provider Edition Single-server version; Web Services API optional; passive + active at additional cost telchemy.com · 5 Oct 2026
Business Edition Single-server version; Web Services API optional; passive + active at additional cost telchemy.com · 5 Oct 2026
Service Provider Edition Passive monitoring or active testing; passive + active at additional cost telchemy.com · 5 Oct 2026
Enterprise Edition Passive monitoring or active testing; passive + active at additional cost telchemy.com · 5 Oct 2026
Small Business Edition Single-server version; Web Services API optional; passive + active at additional cost telchemy.com · 5 Oct 2026

Compared on VoIP monitoring software

Free plan
Notelchemy.com
MOS scoring
Yestelchemy.com
Jitter tracking
Yestelchemy.com
Packet-loss tracking
Yestelchemy.com
Synthetic call tests
Yestelchemy.com

Facts

Purpose
SQmediator monitors and troubleshoots VoIP, video, and data service performance in real time.telchemy.com · 4 Oct 2026
Monitoring modes
It combines passive quality monitoring with active testing for network services and applications.telchemy.com · 4 Oct 2026
Quality metrics
It reports QoE scores including MOS, QoS metrics, and diagnostics for voice, audio, and video sessions.telchemy.com · 4 Oct 2026
Video platforms
The product page lists Microsoft Teams, Zoom, Google Meet, GoToMeeting, and Webex as supported meeting platforms.telchemy.com · 4 Oct 2026
Encrypted media
SQmediator analyzes encrypted video and audio streams without decrypting them.telchemy.com · 4 Oct 2026
Active testing
Test agents can place simulated VoIP or videoconferencing calls and test web, email, DNS, DHCP, and SIP services.telchemy.com · 4 Oct 2026
Agent platforms
The product page lists Linux, Windows, and Android software test agents.telchemy.com · 4 Oct 2026
Alerts
SQmediator provides dashboard and email alerts and SNMP traps when configured service metric thresholds are exceeded.telchemy.com · 4 Oct 2026
Scale
Its multitenant architecture can manage thousands of customers and sites and millions of end users from one application and database.telchemy.com · 4 Oct 2026
Deployment
SQmediator runs on Linux server hardware or virtual machines and can be deployed on premises, in the cloud, or in data centers.telchemy.com · 4 Oct 2026
Security
The maker says the product is designed to meet US DoD security requirements and describes role based access, password rules, and defenses against SQL/XSS injection and brute force attacks.telchemy.com · 4 Oct 2026
Integrations
The SOAP/XML web services API lets client applications configure the system, retrieve data, and control active tests; it is standard in multi-server editions and optional in listed single-server editions.telchemy.com · 4 Oct 2026
Database requirement
SQmediator requires an Oracle or PostgreSQL database, which customers must download and set up themselves using Telchemy's provided scripts and instructions.telchemy.com · 4 Oct 2026
Pricing model
The maker says customers pay only for the modules they use and that combining passive monitoring with active testing is available at an additional cost; it does not state prices on the product page.telchemy.com · 4 Oct 2026
Support
Telchemy offers customer portal support tickets and optional web based or on site training.telchemy.com · 4 Oct 2026
Company
Telchemy says it was founded in 1999 and is based in Alpharetta, Georgia.telchemy.com · 4 Oct 2026
Meeting platforms
It supports Microsoft Teams, Zoom, Google Meet, GoToMeeting, Webex, and other meeting platforms, and analyzes encrypted media streams without decryption.telchemy.com · 5 Oct 2026
Active test agents
Compact software test agents are available for Linux, Windows, and Android and can run simulated voice and video calls and network service tests.telchemy.com · 5 Oct 2026
Scale and tenancy
The product supports multitenant deployments managing thousands of customers and sites and millions of end users, with capacity expanded through additional system components.telchemy.com · 5 Oct 2026
Licensing
Telchemy says customers pay for the modules they use; passive monitoring plus active testing costs extra, and user-defined services require a license key.telchemy.com · 5 Oct 2026
Availability and buyers
Telchemy sells through direct sales, indirect sales, and OEM licensing, and identifies enterprise, government, and service-provider uses for SQmediator.telchemy.com · 5 Oct 2026

Company

Founded
1999telchemy.com · 23 Sept 2026
Headquarters
Alpharetta, Georgia, USAtelchemy.com · 23 Sept 2026

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