Odoo CRM vs Reldesk
Odoo CRM
odoo.com
Reldesk
reldesk.comSide by side
| Figure | Odoo CRM | Reldesk |
|---|---|---|
| Price from | $24.90/mo | — |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 5 | 3 |
| Spec score · CRM Software | 9.5 (#2) | 6.7 (#239) |
| Headquarters | Grand-Rosière, Belgium | Melton Mowbray, England, United Kingdom |
| Pipeline | Opportunities are shown as draggable cards in kanban stages with expected revenue visibility. | Users can tag and categorise contacts to filter opportunities and contacts and track the sales pipeline from prospect to project. |
| Security | Odoo describes code review, SQL-injection and XSS/RPC protections, PBKDF2-SHA512 password hashing, OIDC/OAuth and HTTPS enforcement on Odoo Cloud. | The privacy policy says Reldesk limits personal-data access to those with a legitimate need to know, uses password-protected or secure storage locations, and uses SSL/TLS for data passed between its web server and browsers. |
Plans
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
Reldesk
- GrowingPrice not published
- AcceleratingPrice not published
- Enterprise and BespokePriced on request
In their own words
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.