Odoo CRM vs Salesforce Sales Cloud

Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.

Salesforce Sales Cloud is a CRM for managing sales activity through a browser extension and mobile app. It can automatically sync emails, events, and contacts, and provides a consolidated pipeline view with charts, AI help, and deal insights. Listed capabilities also include AI agents across deal stages, lead research and qualification, automated follow-up, contact enrichment, and tools for planning, approvals, and compensation tracking. Starter Suite includes dynamic email marketing and analytics. Teams can share account plans, knowledge, files, and data, and collaborate on opportunities. Salesforce lists full offline mobile functionality. Free Suite costs nothing per user per month. Starter Suite costs $25 a month per user and can be billed monthly or annually; Pro Suite is $100 a month per user, billed annually. Higher listed suites are also billed annually. Several suites list 10GB per organization, with additional per-user storage on higher tiers. Some advanced capabilities are available for purchase rather than included in the free tier; Advanced includes enhanced security, expanded data capacity, and Security Center.