Odoo CRM vs Twenty
Odoo CRM
odoo.com
Twenty
twenty.comSide by side
| Figure | Odoo CRM | Twenty |
|---|---|---|
| Price from | $24.90/mo | $9/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | Yes | Yes |
| Web | Yes | Yes |
| Windows | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · CRM Software | 9.5 (#2) | 8.5 (#60) |
| AI features | Yes | Yes |
| Free plan | Yes | Yes |
| Open source | Yes | Yes |
| Security | Odoo describes code review, SQL-injection and XSS/RPC protections, PBKDF2-SHA512 password hashing, OIDC/OAuth and HTTPS enforcement on Odoo Cloud. | Two-factor authentication is included across all listed plans; row-level permissions and SSO are unavailable on Pro but included on Organization and Enterprise. |
| Self-hosting | Source installation requires Python 3.10 or newer and PostgreSQL 13 or newer; packaged installers exist for Debian/Ubuntu, Fedora/CentOS/RHEL and Windows. | Twenty says customers can self-host the open-source CRM to own their infrastructure or use its managed cloud service. |
| Support | The pricing page says all plans include unlimited email support, Monday to Friday, 24/5, in English, French, Spanish, or Dutch. | Pro includes standard support, Organization includes priority support, and Enterprise includes dedicated support and an SLA. |
Plans
Odoo CRM
- One App FreeFree
- Standard$24.90 a month
- StandardPriced on request
- Custom$49 a month
- CustomPriced on request
In their own words
Odoo CRM
Odoo CRM helps teams track sales opportunities, plan follow-ups and forecast sales through a Kanban pipeline. Leads can come from email, VoIP calls, social reactions, website visitors, event attendees and support tickets; predictive criteria including past performance estimate their likelihood of success. Users can automate lead creation, team assignment and scheduled activities. Communication channels include email, live chat, SMS and VoIP. CRM reporting includes lead and opportunity analysis, cohort analysis, dashboards and sales KPIs. Odoo Calendar can sync with Google Calendar and Outlook, and opportunity records can be used to create meetings. The Outlook plugin can create opportunities from an email panel in desktop or web Outlook. One App Free costs nothing for one app with unlimited users. Standard costs $24.90 a month billed yearly and the page also shows US$ 31.10 per user per month. Custom costs $49 a month billed yearly and also shows US$ 61.00 per user per month; Odoo.sh hosting costs extra. Odoo is open source, and its Custom plan includes external API access.