Odyssee Field Service vs ServMan PRO
Odyssee Field Service
wello.solutionsServMan PRO
servman.comSide by side
| Figure | Odyssee Field Service | ServMan PRO |
|---|---|---|
| Price from | €22/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 9 | 1 |
| Spec score · Field Service Management Software | 9.2 (#2) | 7.5 (#74) |
| Mobile app | The technician app supports offline access, work-order execution, and customer signatures. | ServMan Mobile 2.0 supports iOS and Android and provides access to customer details, service histories, work orders, quotes, appointments, and scheduling views. |
| Support | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. | Support options include one-on-one telephone support, an online knowledge base, training events, user conferences, and electronic periodicals; the FAQ says the goal is to leave no issue unaddressed beyond three business days, with critical issues handled immediately. |
Plans
Odyssee Field Service
- Essential€35 a month
- Advanced€59 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- EnterprisePriced on request
- Enterprise AIPriced on request
- UltimatePriced on request
In their own words
Odyssee Field Service
Odyssee Field Service, presented as Wello Solutions, is field service management software for companies handling installation, maintenance, and repair. Teams can create, assign, track, and complete work orders with service reports. Scheduling includes drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel-time information. The technician app supports offline work-order execution and customer signatures. The software is listed for Android, iOS, web, and Windows, and includes vehicle dispatch, territory management, board schedule views, and live location tracking. Wello describes a documented API and more than 3,000 no-code integrations through Zapier; a described case connects it with Odoo. Listed safeguards include SSL encryption, Microsoft Azure hosting, and regular assessments by third-party security firms. Plans require a minimum of three users. Essential is €35/user/mo and Advanced is €59/user/mo; Expert is €89/user/mo when billed annually. A free trial is available, but there is no free plan.
ServMan PRO
ServMan PRO has no write-up on Specifiction yet; its figures are above.