Odyssee Field Service vs Skedulo
Odyssee Field Service
wello.solutions
Skedulo
skedulo.comSide by side
| Figure | Odyssee Field Service | Skedulo |
|---|---|---|
| Price from | €22/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 2 |
| Spec score · Field Service Management Software | 9.2 (#2) | 8.3 (#30) |
| Spec score · Dispatch Software | 8.9 (#6) | 7.9 (#14) |
| Compliance | The plan comparison lists compliance standards including GDPR, ISO, and SOC. | Skedulo says its security program aligns with ISO/IEC 27001:2022, SOC 2 Type II, NIST CSF 2.0, HIPAA and GDPR requirements. |
| Founded | 2008 | 2013 |
| Free plan | No | No |
| Headquarters | Brussels, Belgium | San Francisco, California, United States |
| Integrations | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. | The integrations directory lists 121 connections spanning CRM, HR, payroll, BI, data, finance, communications and calendars. |
| Mobile app | The technician app supports offline access, work-order execution, and customer signatures. | Skedulo Plus is built for Android and iOS and supports online and offline data synchronization. |
| Rating on Capterra | 4.8 out of 5 from 9 reviews | 4.5 out of 5 from 13 reviews. |
| Rating on G2 | 4.7 out of 5 from 3 reviews | 4.1 out of 5 from 422 reviews. |
| Scheduling | Features include drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel time. | It matches available and qualified workers to customer requirements and supports scheduling for single jobs, shifts, and irregular work patterns. |
| Security | The pricing page lists SSL encryption, hosting on Microsoft Azure, and regular security assessments with third-party security firms. | Skedulo says it manages information security consistent with ISO/IEC 27001:2022, SOC 2 Type II, NIST CSF 2.0, HIPAA, and GDPR requirements. |
| Support | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. | Support is included with licenses, and customers receive 24/7 access to a support portal with tickets, knowledge-base articles, training guides and videos. |
| What it does | Wello Solutions, formerly Odyssee Field Service, manages installation, maintenance and repair operations with equipment records, work orders, planning, mobile execution and reports. | Skedulo provides cloud software and AI for scheduling, managing, engaging and analyzing deskless and frontline workforces. |
Plans
Odyssee Field Service
- Essential€35 a month
- Advanced€59 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- EnterprisePriced on request
- Enterprise AIPriced on request
- UltimatePriced on request
In their own words
Odyssee Field Service
Odyssee Field Service, presented as Wello Solutions, is field service management software for companies handling installation, maintenance, and repair. Teams can create, assign, track, and complete work orders with service reports. Scheduling includes drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel-time information. The technician app supports offline work-order execution and customer signatures. The software is listed for Android, iOS, web, and Windows, and includes vehicle dispatch, territory management, board schedule views, and live location tracking. Wello describes a documented API and more than 3,000 no-code integrations through Zapier; a described case connects it with Odoo. Listed safeguards include SSL encryption, Microsoft Azure hosting, and regular assessments by third-party security firms. Plans require a minimum of three users. Essential is €35/user/mo and Advanced is €59/user/mo; Expert is €89/user/mo when billed annually. A free trial is available, but there is no free plan.