Omnigo Investigation Case Management vs Primero
Omnigo Investigation Case Management
omnigo.com
Primero
primero.orgSide by side
| Figure | Omnigo Investigation Case Management | Primero |
|---|---|---|
| Price from | — | $687.50/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 0 | 6 |
| Spec score · Case Management Software | 7.5 (#95) | 8.8 (#9) |
| Audit trail | Yes | Yes |
| Deployment | cloud | hybrid |
| Case intake forms | Yes | Yes |
| Purpose | Omnigo Investigation Case Management helps law enforcement agencies manage cases from intake to closure in one system connecting incidents, case files, evidence, and reports. | Primero is an open-source information management platform for protection-related data, including child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. |
| Reporting dashboards | Yes | Yes |
| Security | Omnigo says its Investigation Case Management offering uses a CJIS-certified cloud server, backs up evidence in several places, and has controls to limit who can view it. | The maker says role-based permissions restrict access to sensitive data according to users’ need to know. |
| Support | Omnigo offers certified technical support, a help center with documentation and software updates, self-paced training, and says EverSure training, consulting, and support are included with every product. | The Support Hub provides open-source documentation, knowledge-base articles, release information, training resources, technical guidance, and community access. |
Plans
Omnigo Investigation Case Management
No plans published.
Primero
- Tier 1: DIYFree
- Tier 3: Full Service SaaS$8,250 a year
- Tier 4: Hybrid deployment$25,000 a year
- Tier 1: DIYFree
- Tier 2: Single organizationPriced on request
- Tier 5: Custom packagePriced on request
In their own words
Omnigo Investigation Case Management
Omnigo Investigation Case Management has no write-up on Specifiction yet; its figures are above.
Primero
Primero is an open-source information management platform for protection-related data. Its use cases include child protection and gender-based violence case management, incident monitoring, and family tracing and reunification. Case workflows span identification, registration, assessment, planning, referrals and transfers, and closure, with supervision, notifications and tasking tools. The platform lists CPIMS+, GBVIMS+ and MRMIMS+ modules, along with intake forms, custom fields, audit trails and reporting dashboards. Teams can configure forms, roles, lookups, reports, languages, logos and locations through a self-service interface. Primero is available in more than 40 languages. Its v2 progressive web app works online and offline in modern browsers on mobile devices, tablets and laptops, though offline use is limited to creating cases and editing records already accessed in the session; changes submit after reconnection. A free DIY tier requires implementers to manage infrastructure and support. Full Service SaaS costs $8,250 a year, while Hybrid deployment costs $25,000 a year for the first year and decreases to the Tier 3 cost in year two and thereafter.