Ona Data vs TrueContext
Ona Data
ona.io
TrueContext
truecontext.comSide by side
| Figure | Ona Data | TrueContext |
|---|---|---|
| Price from | $199/mo | $400/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 3 |
| Spec score · Mobile Forms Software | 7.9 (#26) | 8.4 (#13) |
| Spec score · Mobile Forms Automation Software | 8.0 (#11) | 8.4 (#4) |
| Availability | Ona's service agreement says it aims for 99.5% server uptime. | TrueContext states it maintains 99.9% system availability and has on-call support staff for incidents. |
| Integrations | Ona Apps support Google Sheets, RapidPro, TextIt, Tableau, and Tableau Hyper; Ona says they are included with select paid plans. | Supported connections include Salesforce, ServiceNow, ServiceMax, Microsoft 365, Google Workspace, Box, Dropbox, FTP/SFTP, webhooks, Power BI and Tableau. |
| Product | Ona Data is a mobile data collection platform for field data collection and real-time monitoring. | TrueContext is a field service workflow platform with context-aware forms and AI-augmented mobile workflows for frontline teams. |
| Security | Ona's security page says server-client connections use TLS/HTTPS and databases and backups are encrypted at rest using AES-256. | The maker describes HIPAA and HITECH verification, SOC 2 Type II certification, and Title 21 CFR Part 11 compliance. |
| Support | Ona says its multilingual support team spans 14 time zones and offers premium options for guaranteed one-day or weekend support. | The Digital plan includes live support via phone, chat, and email. |
Plans
TrueContext
- Digital$400 a month
- ElitePriced on request
- IntelligentPriced on request
In their own words
TrueContext
TrueContext is a field service workflow platform for frontline teams, combining context-aware forms with AI-augmented mobile workflows. Its low-code tools support form building, conditional logic, approvals, file uploads, and templates; workflows can dispatch jobs, guide work, and generate job reports. Mobile apps support offline work and data capture where connectivity is unavailable. Integrations named by the maker include ServiceNow, Salesforce, ServiceMax, Microsoft 365, Google Workspace, Dropbox, and Zendesk, with REST API and webhooks also available. The Intelligent tier includes connectors, app-to-app integrations, REST API, and BI integrations; Elite adds on-demand data sources and webhooks. Customers can store data on TrueContext servers or direct it to preferred destinations in their own infrastructure. The maker describes HIPAA and HITECH verification, SOC 2 Type II certification, and Title 21 CFR Part 11 compliance, alongside TLS 1.2 protection in transit and AES 256 encryption at rest. TrueContext states 99.9% system availability. Digital costs $400 a month, billed annually, for the entire team; Intelligent and Elite use custom pricing.