One by Lessen vs Platuni Maintenance

One by Lessen manages property and facility maintenance from work order creation through vendor sourcing and invoicing. It is designed for owners and managers of large, distributed residential and commercial portfolios, as well as property managers, technicians, vendors, and portfolio owners. The client portal covers work orders, data insights, reporting, cost controls, asset inventory, compliance management, and open APIs. Vendor tools handle work orders and projects, proposals, invoices, communications, task priorities, and scorecards.

One Insite helps property managers assign, schedule, track, and optimize technician workflows, with rule- and capacity-based dispatch recommendations and lifecycle cost controls. One Onsite supports vendor jobs, routes, in-route notifications, and property and issue details. One Maintenance lets residents submit requests and receive updates on arrivals, status, and approvals. Commercial asset tools include QR code tagging, preventive maintenance, facility management, and inventory for repair-or-replace decisions. The product runs on web, Android, and iOS, with API access. Lessen says support is available 24/7 through the client portal, phone, or email. Pricing is paid and available on request; prospective customers are directed to contact sales for a demo.

Platuni Maintenance helps landlords and property managers receive maintenance requests, assign work, coordinate vendors and track progress tied to properties and units. Tenants, owners and staff can submit requests at any time with details and photos. Each request links automatically to its property and unit, while updates and communication stay in one connected thread. Teams can assign a vendor or internal team, follow work, close orders and retain activity logs for resolved requests. The workspace provides visibility into requests, vendors, SLAs and property performance. Residents can use a mobile and web app to request maintenance and access lease details. Starter includes basic work orders; Growth adds internal tickets, assignments and SLA tracking; Enterprise includes prioritized maintenance rules and technician dispatch workflows. Starter is free for up to one unit and includes email support. Growth costs $1.39 a month with a 10-unit minimum and includes API access and webhooks. Enterprise pricing is custom. Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access.