One by Lessen vs UpKeep

One by Lessen manages property and facility maintenance from work order creation through vendor sourcing and invoicing. It is designed for owners and managers of large, distributed residential and commercial portfolios, as well as property managers, technicians, vendors, and portfolio owners. The client portal covers work orders, data insights, reporting, cost controls, asset inventory, compliance management, and open APIs. Vendor tools handle work orders and projects, proposals, invoices, communications, task priorities, and scorecards.

One Insite helps property managers assign, schedule, track, and optimize technician workflows, with rule- and capacity-based dispatch recommendations and lifecycle cost controls. One Onsite supports vendor jobs, routes, in-route notifications, and property and issue details. One Maintenance lets residents submit requests and receive updates on arrivals, status, and approvals. Commercial asset tools include QR code tagging, preventive maintenance, facility management, and inventory for repair-or-replace decisions. The product runs on web, Android, and iOS, with API access. Lessen says support is available 24/7 through the client portal, phone, or email. Pricing is paid and available on request; prospective customers are directed to contact sales for a demo.

UpKeep is a mobile-first CMMS for organizations that operate assets and have an in-house maintenance team. It brings work orders, preventive maintenance, asset management, parts inventory, and operational insights together. Teams can create, assign, and complete work orders from anywhere, with mobile push notifications for assigned jobs. Nova analyzes asset history and sensor data to optimize preventive maintenance schedules. Asset records can track lifecycle, maintenance history, warranties, depreciation, and real-time condition. Inventory tools cover part quantities, reorder points, and purchase orders. UpKeep says its mobile CMMS works offline and syncs automatically. It lists Android, iOS, web, and API access, along with ERP connections for SAP, Oracle, NetSuite, and Microsoft Dynamics, plus Zapier, a public REST API, and webhooks. UpKeep says its applications are hosted on AWS in the United States, where customer data is stored and processed exclusively. Essential costs $24 per user per month and includes unlimited work orders and locations. A 7-day trial is available, but there is no free plan.