UpKeep

UpKeep is a mobile-first CMMS for organizations that own and operate equipment, facilities, or other assets with an in-house maintenance team. It suits maintenance departments that need work execution, preventive scheduling, asset records, and parts control in one system. The trade-off is a per-user subscription whose more advanced capabilities move into custom-priced tiers.

Overview

UpKeep brings work orders, preventive maintenance, asset management, inventory, and operational insight into a single maintenance workflow. Technicians can create, receive, and close jobs away from a desk, while managers retain histories and condition information for the assets those jobs support. That breadth makes it a sensible central system for an established maintenance operation rather than a lightweight task list for occasional repairs.

The product is aimed at businesses operating their own assets and staffing maintenance internally. Its origins are in manufacturing work-order problems identified by CEO Ryan Chan in 2015, a background consistent with the product's focus on repeatable maintenance processes and operational records.

Key features

Work execution and preventive maintenance

Work orders can be created, assigned, and completed from anywhere, with a mobile push notification when a technician receives an assignment. This supports dispatch and response in the field, provided the team keeps assignments and completion records current.

Nova analyzes asset history and sensor data to optimize preventive-maintenance schedules. That moves the product beyond reactive ticket handling: teams can use accumulated equipment information to plan service around observed conditions and past work.

Asset and inventory control

Asset records include lifecycle information, maintenance history, warranties, depreciation, and real-time condition monitoring. These fields give maintenance leaders context for repair decisions and replacement planning instead of treating every work order as an isolated event.

Parts tools track quantities, reorder points, and purchase orders. The connection between stock levels and maintenance demand is useful for teams that risk delays when common spares run out. Technician time and labor tracking is also supported, helping managers account for effort alongside parts consumption.

Mobile, integrations, and security

UpKeep says its mobile CMMS works offline and synchronizes automatically. That is particularly valuable in plant rooms, basements, or remote sites with unreliable connectivity, although offline mode is reserved for the Professional plan.

Integrations include first-party connections for SAP, Oracle, NetSuite, and Microsoft Dynamics, plus Zapier, a public REST API, and webhooks. Enterprise adds API and custom integrations, so organizations with complex system landscapes should distinguish standard connectivity from integration work that may require a higher tier.

Applications run on AWS in the United States, with customer data stored and processed exclusively there. UpKeep's Trust Center cites SOC 2 Type II examination and testing, and its compliance section includes CCPA, GDPR, and SOC 2 Type 2. A support center, tutorials, and free website courses provide self-service help.

Pricing

UpKeep has no free plan. A 7-day trial is offered, and paid access starts at $24 per user per month.

PlanPriceWhat it includesEssential$24 a month, billed $24/user/moUnlimited work orders, unlimited locations, and Nova AIPremium$55 a month, billed $55/user/moNova Apps, PM scheduling, custom checklists, parts and inventory with costing, time and labor tracking, and 30-day analytics historyProfessionalCustom pricingMobile offline mode, external request portal, full analytics history, asset lifecycle tracking, and signature capture for complianceEnterpriseCustom pricingMulti-site support, workflow automation, reliability and downtime tracking, purchase-order management, API and custom integrations, SSO and custom roles, and custom dashboardsEssential is the entry point for teams that mainly need unlimited work orders and locations. Premium is the practical choice when scheduled maintenance, costing, checklists, and labor records are central; its 30-day analytics history is a meaningful limit for longer-term reporting. Professional is the tier for disconnected field work, formal compliance capture, and complete analytics, but its price must be negotiated. Enterprise targets multi-site organizations requiring automation, downtime metrics, identity controls, and tailored integrations.

Platforms

UpKeep supports Android, iOS, web, and API access. The combination covers technicians' phones, browser-based administration, and system-to-system integration. Offline mobile operation is a Professional-tier capability rather than a universal platform feature.

Who it's for

Choose UpKeep when an in-house maintenance team needs one system for dispatch, preventive work, asset history, and spare parts. It is especially appropriate for organizations with multiple locations or enough recurring maintenance to justify structured records and analytics. Smaller teams with occasional repairs may find per-user billing and the absence of a free plan harder to justify, while organizations needing offline work or advanced integrations should budget for custom-priced tiers.

Pros and cons

Pro: Work orders, asset history, preventive scheduling, and inventory share one workflow, reducing the need to reconcile separate maintenance records.

Pro: Offline mobile operation with automatic sync supports field technicians in areas with weak connectivity.

Pro: SAP, Oracle, NetSuite, Microsoft Dynamics, Zapier, API, and webhooks provide several routes into existing systems.

Con: There is no free plan, and the 7-day trial is short for evaluating a full maintenance operation.

Con: Offline mode, full analytics history, lifecycle tracking, and compliance signatures require Professional, whose price is custom.

Con: Premium analytics history lasts 30 days, which may constrain trend analysis for teams that need longer reporting without upgrading.

Alternatives

For broader capital-program management, Aurigo Masterworks is an enterprise capital program platform rather than a maintenance-centered CMMS.

FMX is worth considering when you want a paid product with a free trial and pricing tailored to users, features, or custom workflows. For a free starting point covering up to three buildings, Oxand Simeo offers a freemium option, while its paid tiers remove the building limit.

Trimble Viewpoint Vista fits buyers that need cloud-hosted or on-premises deployment and are comfortable contacting sales; it also has a free plan. Oracle Primavera Cloud is an alternative when named-user task or progress services match your planning needs. Siemens Origin, Gordian VFA Capital Planning, and CBRE CostLab serve different planning or cost-analysis requirements. For category-specific browsing, see Work Order Management Software, Facilities Management Software, Property Maintenance Software, Property Maintenance Management Software, Church Facility Management Software, and Capital Planning Software.

Verdict

UpKeep is a strong fit for asset-owning organizations with in-house technicians that want mobile work execution tied to preventive maintenance, asset intelligence, and parts control. Choose it for that integrated maintenance scope and broad integration options. Look elsewhere if you need a free plan, longer trial period, or advanced offline, analytics, and integration capabilities at a published price.