Platuni Maintenance vs UpKeep

Platuni Maintenance helps landlords and property managers receive maintenance requests, assign work, coordinate vendors and track progress tied to properties and units. Tenants, owners and staff can submit requests at any time with details and photos. Each request links automatically to its property and unit, while updates and communication stay in one connected thread. Teams can assign a vendor or internal team, follow work, close orders and retain activity logs for resolved requests. The workspace provides visibility into requests, vendors, SLAs and property performance. Residents can use a mobile and web app to request maintenance and access lease details. Starter includes basic work orders; Growth adds internal tickets, assignments and SLA tracking; Enterprise includes prioritized maintenance rules and technician dispatch workflows. Starter is free for up to one unit and includes email support. Growth costs $1.39 a month with a 10-unit minimum and includes API access and webhooks. Enterprise pricing is custom. Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access.

UpKeep is a mobile-first CMMS for organizations that operate assets and have an in-house maintenance team. It brings work orders, preventive maintenance, asset management, parts inventory, and operational insights together. Teams can create, assign, and complete work orders from anywhere, with mobile push notifications for assigned jobs. Nova analyzes asset history and sensor data to optimize preventive maintenance schedules. Asset records can track lifecycle, maintenance history, warranties, depreciation, and real-time condition. Inventory tools cover part quantities, reorder points, and purchase orders. UpKeep says its mobile CMMS works offline and syncs automatically. It lists Android, iOS, web, and API access, along with ERP connections for SAP, Oracle, NetSuite, and Microsoft Dynamics, plus Zapier, a public REST API, and webhooks. UpKeep says its applications are hosted on AWS in the United States, where customer data is stored and processed exclusively. Essential costs $24 per user per month and includes unlimited work orders and locations. A 7-day trial is available, but there is no free plan.