OnPage vs PagerDuty
OnPage
onpage.com
PagerDuty
pagerduty.comSide by side
| Figure | OnPage | PagerDuty |
|---|---|---|
| Price from | $1.17/mo | $21/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 9 |
| Spec score · On-Call Scheduling Software | 8.1 (#12) | 9.0 (#2) |
| Spec score · On-Call Management Software | 8.1 (#15) | 9.0 (#3) |
| Spec score · IT Alerting Software | 8.0 (#12) | 8.9 (#3) |
| Spec score · IT Incident Management Software | 8.0 (#22) | 8.9 (#9) |
| Headquarters | Waltham, Massachusetts, United States | San Francisco, California, United States |
| Integrations | OnPage says it integrates with more than 200 systems and supports connections through email, webhooks, or HTTP requests. | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. |
| Intended users | OnPage describes its users as healthcare organizations, IT and managed IT teams, and critical event responders across industries. | PagerDuty says its platform serves developers, reliability engineers, customer success, security, and C-suite teams. |
| Security | The pricing page lists HIPAA compliance, SOC 2 and ISO 27001 certified facilities, PCI certification, GDPR compliance, and yearly penetration testing. | PagerDuty says it continuously monitors its systems to protect customer data and reports FedRAMP authorization at the Low baseline. |
| Support | The pricing page lists 24/7 live and email support, along with dedicated customer success and a knowledge-based university. | The pricing comparison lists Knowledge Base and Community access across plans, while Standard Email & Chat Support is not included in Free and is included in Professional and higher plans. |
Plans
OnPage
- OnPage$13.99 a year
- Enterprise Silver$22.99 a year
- Enterprise Gold$28.99 a year
PagerDuty
- FreeFree
- Incident Management FreeFree
- Professional annual$21 a month
- Professional monthly$25 a month
- Business annual$41 a month
- PD Reliability Platform Starter$2,800 a year
- PD Reliability Platform Essential$12,000 a year
- Incident Management ProfessionalPrice not published
- PD Reliability Platform UltimatePriced on request
In their own words
OnPage
OnPage is an incident alerting and communication platform that routes high-priority notifications to on-call responders through schedules and configured policies. Secure two-way messaging supports collaboration during time-sensitive events. Alerts can arrive by email, SMS, phone call, or mobile push, with persistent and alert-until-read delivery options. On-call management includes calendars, schedulers, reminders, escalation groups, and failover groups. OnPage supports Android, iOS, web, and API access. It says it connects to more than 200 systems through integrations, email, webhooks, or HTTP requests; named connections include ServiceNow, ConnectWise, AWS CloudWatch, Slack, Microsoft Teams, Datadog, and OpenEMR. Plans list real-time stamped audit trails and six-year data retention. The pricing page lists HIPAA compliance, SOC 2 and ISO 27001 certified facilities, PCI certification, GDPR compliance, and yearly penetration testing. Pricing starts at $13.99 per user per month when billed annually, with a seven-day trial including the web console and secure mobile app.
PagerDuty
PagerDuty manages incidents from detection through resolution using automation and real-time collaboration. Its AIOps tools are described as reducing alerts, automating repetitive tasks, and accelerating resolution, while PagerDuty Automation standardizes workflows across people, tools, and systems. Teams can use on-call scheduling, escalation policies, stakeholder updates, ChatOps incident actions, and post-incident reviews. PagerDuty lists more than 750 integrations, with connections through email, API, or MCP; examples include AWS, Slack, Anthropic Claude Connector, Microsoft Teams, Cursor, and Datadog. Its iOS and Android apps support incident response, schedules and overrides, incident context, and automated response tasks, but require a PagerDuty account. The free Incident Management plan covers up to five users, one on-call schedule, and one escalation policy. Paid incident management starts at $21 per user per month with annual billing, and a 14-day trial is listed. PagerDuty says it serves developers, reliability engineers, customer success, security, and C-suite teams. It reports SOC 2 Type II examinations and ISO 27001 certification for its services.