OnTow vs Towbook
OnTow
ontow.ca
Towbook
towbook.comSide by side
| Figure | OnTow | Towbook |
|---|---|---|
| Price from | C$35/mo | $109/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 1 | 5 |
| Spec score · Towing Software | 7.9 (#10) | 8.7 (#4) |
| Headquarters | Quetta, Pakistan | Port Huron, Michigan, United States |
| Impound management | Impound Management tracks impounded vehicles, storage fees, and releases with documentation. | Impound Manager records stored vehicles and includes state-required letters, with an Auto Data Direct integration available. |
| Mobile apps | Driver mobile apps support iOS and Android, GPS tracking, job updates, and digital signatures. | iPhone and Android apps support calls, dispatch, status updates, receipts, photos, plate-to-VIN lookup and impound work. |
| Privacy | OnTow states that it does not sell personal information and shares data only with service providers needed to deliver the platform. | The privacy policy says Towbook will not sell, rent, trade, or use personal or vehicle information except as needed to provide requested services. |
| Reporting | Advanced Reports cover revenue, driver performance, job statistics, and business insights. | The product provides hundreds of report options for activity, commissions, receivables, truck expenses, revenue and sales tax. |
Plans
Towbook
- Basic$109 a month
- Professional$209 a month
- Ultimate+$319 a month
- Enterprise$429 a month
- Enterprise+Priced on request
In their own words
OnTow
OnTow is cloud-based software for towing, roadside and impound operations, serving owners, managers, drivers and dispatchers. Smart Dispatch assigns jobs, tracks activity in real time and sends automated notifications. Driver apps for iOS and Android provide GPS tracking, job updates and digital signatures. Automated Billing creates invoices, tracks payments and connects with QuickBooks. Impound Management records vehicles, storage fees, releases and documentation, while Fleet Management covers maintenance, expenses and inspections. Reports address revenue, driver performance and job statistics. A marketplace supports listings for tow trucks, equipment and parts, with messaging and verified business accounts. The Community Forum covers CVOR and MTO discussions, maintenance, business practices and industry news. OnTow is available on Android, iOS and the web. The Professional Plan costs C$35 a month, billed monthly, for up to five users and ten vehicles. Subscriptions renew automatically and are non-refundable.
Towbook
Towbook is cloud-based software for towing, roadside, and impound operations. Its web system manages dispatching, invoicing, vehicle inventory, impounds, liens, and auctions. Dispatch workflows cover accepting and assigning calls, following job progress, and managing vehicles. Digital dispatching and email processing receive calls from listed motor clubs and organizations including AAA, Agero, Allstate, Geico, Progressive, and Tesla. GPS integrations include Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet; accounting connects to QuickBooks Desktop or Online. Drivers can attach geocoded photos, collect customer signatures, create damage reports, and send receipts by email or text. Android and iPhone apps are available, and the maker says they can be used on as many devices as desired at no extra fee. The trial lasts 30 days, includes the full feature suite, and requires no credit card. Plans start at $109/mo, with no free plan. Monthly completed-call limits vary by plan, and each additional 1,000 calls above a plan limit costs $149.