OnTow vs TowCommander

OnTow is cloud-based software for towing, roadside and impound operations, serving owners, managers, drivers and dispatchers. Smart Dispatch assigns jobs, tracks activity in real time and sends automated notifications. Driver apps for iOS and Android provide GPS tracking, job updates and digital signatures. Automated Billing creates invoices, tracks payments and connects with QuickBooks. Impound Management records vehicles, storage fees, releases and documentation, while Fleet Management covers maintenance, expenses and inspections. Reports address revenue, driver performance and job statistics. A marketplace supports listings for tow trucks, equipment and parts, with messaging and verified business accounts. The Community Forum covers CVOR and MTO discussions, maintenance, business practices and industry news. OnTow is available on Android, iOS and the web. The Professional Plan costs C$35 a month, billed monthly, for up to five users and ten vehicles. Subscriptions renew automatically and are non-refundable.

TowCommander is an AI dispatch platform for towing businesses that handles calls, job booking, driver dispatch, payments, and customer updates. Its phone agent answers around the clock, collects vehicle and location details, and books jobs. Smart Dispatch assigns the nearest available driver and tracks fleet positions and ETAs in real time. If a company cannot take a job, the sub-out network can locate nearby companies to handle it. Customer SMS links provide GPS tracking, photos, payment, and updates; accepted payment methods include cards, Apple Pay, and invoicing. Drivers can upload vehicle and scene photos, while dispatchers and customers can view driver locations on a live map. Analytics cover revenue, response time, driver performance, and calls, alongside customer history, repeat-caller details, and insurance information. It runs on Android, iOS, web, and API. The advertised trial lasts 14 days; the company says there are no contracts and customers can cancel at any time. Starter costs $199 a month and Pro costs $599 a month; Enterprise pricing is custom.