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SPECIFICTION
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TowCommander

towcmd.com

From $199/mo Free trial WebiOSAndroidAPI
Visit towcmd.com
Spec score 7.7 #16 of 27 in Towing Software

What it is

TowCommander is an AI dispatch platform for towing businesses that handles calls, job booking, driver dispatch, payments, and customer updates. Its phone agent answers around the clock, collects vehicle and location details, and books jobs. Smart Dispatch assigns the nearest available driver and tracks fleet positions and ETAs in real time. If a company cannot take a job, the sub-out network can locate nearby companies to handle it. Customer SMS links provide GPS tracking, photos, payment, and updates; accepted payment methods include cards, Apple Pay, and invoicing. Drivers can upload vehicle and scene photos, while dispatchers and customers can view driver locations on a live map. Analytics cover revenue, response time, driver performance, and calls, alongside customer history, repeat-caller details, and insurance information. It runs on Android, iOS, web, and API. The advertised trial lasts 14 days; the company says there are no contracts and customers can cancel at any time. Starter costs $199 a month and Pro costs $599 a month; Enterprise pricing is custom.

Spec sheet

Product
TowCommander is an AI-powered towing dispatch platform that answers calls, books jobs, dispatches drivers, collects payments, and updates customers.Read 9 Oct 2026 · towcmd.com
Integrations
The site says the full CRM includes motor club integrations, while Enterprise includes motor club integrations and API access.Read 9 Oct 2026 · towcmd.com
Support
The Pro plan includes priority support, and Enterprise includes a dedicated account manager.Read 9 Oct 2026 · towcmd.com
AI phone agent
Its AI phone agent answers calls 24/7, gathers vehicle and location information, and books jobs.Read 9 Oct 2026 · towcmd.com
Analytics and CRM
The platform provides revenue, response-time, driver-performance, and call analytics, plus customer history, repeat-caller information, and insurance details.Read 9 Oct 2026 · towcmd.com
Customer tracking
Customer SMS links provide GPS tracking, photos, payment, and real-time updates.Read 9 Oct 2026 · towcmd.com
Dispatch
Smart Dispatch automatically assigns the nearest available driver and tracks ETAs and the fleet in real time.Read 9 Oct 2026 · towcmd.com
Fleet tools
Drivers can upload vehicle and scene photos, and dispatchers and customers can see driver location on a live map.Read 9 Oct 2026 · towcmd.com
Intended customers
Starter is for small operations with 1–3 trucks, Pro is for growing tow companies, and Enterprise is for multi-location operations.Read 9 Oct 2026 · towcmd.com
Payments
Payments support cards, Apple Pay, and invoicing through the customer link.Read 9 Oct 2026 · towcmd.com
Sub-out network
The sub-out network can find nearby companies to take jobs the towing company cannot handle.Read 9 Oct 2026 · towcmd.com
Trial and cancellation
The site advertises a 14-day free trial and says there are no contracts and customers can cancel anytime.Read 9 Oct 2026 · towcmd.com

Plans and prices

Starter $199 a month $199/mo 150 calls/mo included · $0.75/call overage (or hard cap) · up to 3 drivers Read 9 Oct 2026 · towcmd.com
Pro $599 a month $599/mo 600 calls/mo included · $0.60/call overage (or hard cap) · up to 15 drivers Read 9 Oct 2026 · towcmd.com
Enterprise Priced on request Custom Unlimited drivers and locations · everything in Pro · custom AI training Read 9 Oct 2026 · towcmd.com

Every TowCommander plan and price →

Strong points and limits

Strong points

  • AI phone agent books jobs 24/7
  • Nearest-driver dispatch with live ETAs
  • Customer links include tracking and payment
  • Call, revenue, and driver analytics

Limits

  • Starter includes up to 3 drivers
  • Pro includes up to 15 drivers
  • Enterprise pricing is custom
  • No free plan

Who it suits

Starter is described for operations with 1–3 trucks, Pro for growing tow companies, and Enterprise for multi-location operations. It suits teams that want dispatch, customer updates, and payment tools in the same platform.

Verdict

TowCommander combines call handling, dispatch, fleet visibility, customer communication, and payments for towing operations. The 14-day trial and plan-specific call and driver limits are worth reviewing before choosing a tier.

Where Specifiction places it

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