Skip to content
SPECIFICTION
Get listed

AIM (Auto Impound Management)

nobelsystems.com

WebiOSAndroidSelf-hosted
Visit nobelsystems.com
Spec score 8.4 #6 of 27 in Towing Software

What it is

AIM (Auto Impound Management) is a paid, cloud-based platform for municipal impound operations, covering dispatch and intake through release, auction, or disposal. It manages towing requests, DMV updates, vehicle release, inventory, holds, and impound records through a web portal or mobile device. GPS integration and rotation logic can assign the nearest available tower. The system generates notification letters, tracks compliance, and includes auction tools for bidding and title transfer. Secure role-based access and an audit trail apply to each impound record. NOBEL says AIM can be customized for a state, city, or single tow yard and serves public agencies. Microsoft hosting and stated 99.95% uptime support the service. Staff can submit requests from a web-based mobile device. Support is U.S.-based, with 24/7 emergency response and phone support Monday through Friday, 9 AM–7 PM ET. Pricing is available on request.

Spec sheet

Purpose
AIM is a cloud-based platform for automating municipal impound operations from dispatch and intake through release, auction, or disposal.Read 9 Oct 2026 · nobelsystems.com
Intended users
NOBEL describes AIM as serving public agencies and says it can be customized for a state, city, or single tow yard.Read 9 Oct 2026 · nobelsystems.com
Mobile apps
NOBEL’s brochure lists iOS and Android apps for police, towers, storage management and auction management.Read 14 Oct 2026 · omniapartners.com
Support
NOBEL offers U.S.-based support, with 24/7 emergency response and standard phone support Monday–Friday, 9 AM–7 PM ET.Read 9 Oct 2026 · nobelsystems.com
Headquarters
Red Bank, New Jersey, United StatesRead 28 Sep 2026 · nobelsystems.com
Founded
1984Read 28 Sep 2026 · nobelsystems.com
Maker
NOBEL Systems says it was founded in 1984 and lists its address as 157 Broad Street, Suite 317, Red Bank, NJ 07701.Read 9 Oct 2026 · nobelsystems.com
Auction
Built-in auction tools manage bidding and title transfer.Read 9 Oct 2026 · nobelsystems.com
Auction integrations
The product supports live-auction scheduling, public notices, online auction-platform integration and a JD Power minimum-bid guide.Read 14 Oct 2026 · omniapartners.com
Auction management
Built-in auction tools support bidding, title transfer and documentation of vehicle sales.Read 14 Oct 2026 · nobelsystems.com
Automated notices
AIM generates owner and compliance letters and tracks notification compliance for unclaimed vehicles.Read 14 Oct 2026 · nobelsystems.com
Availability claim
NOBEL states that its Microsoft-hosted platforms are maintained at 99.95% uptime, while the AIM brochure advertises 24/7 availability.Read 14 Oct 2026 · nobelsystems.com
Centralized operations
The system combines dispatch, impound intake, towing requests, DMV updates, vehicle release, inventory monitoring and contractor coordination.Read 14 Oct 2026 · nobelsystems.com
Company founding
BBB records state that NOBEL Systems was started and incorporated on July 3, 1984.Read 14 Oct 2026 · bbb.org
Company headquarters
NOBEL’s own site lists 157 Broad Street, Suite 317, Red Bank, New Jersey as its address.Read 14 Oct 2026 · nobelsystems.com
Company legal identity
The Better Business Bureau lists the maker as NOBEL Systems, Inc., a corporation managed by president Levon Baghdassarian.Read 14 Oct 2026 · bbb.org
Dispatch
AIM can assign the nearest available tower using GPS integration and compliant rotation logic.Read 9 Oct 2026 · nobelsystems.com
Dispatch options
The product brochure describes rotation-based or custom dispatch and finding the nearest tower.Read 14 Oct 2026 · omniapartners.com
GPS dispatch
AIM assigns the nearest available tower using GPS integration and rotation rules.Read 14 Oct 2026 · nobelsystems.com
Historical deployment
A 2010 PRLog announcement said AIM was being used by several New Jersey municipalities, including Jersey City, and required only a computer and internet connection.Read 14 Oct 2026 · prlog.org
Historical integrations
The 2010 announcement described NADA, R.L. Polk/Carfax VIN validation, STAMP motor-vehicle integration and AgencySyncBids online auctions.Read 14 Oct 2026 · prlog.org
Hosting and uptime
NOBEL says its platforms are backed by Microsoft hosting and maintained with 99.95% uptime.Read 9 Oct 2026 · nobelsystems.com
Hosting security
The SaaS model is described as including backups, firewalls, antivirus and security management, with role-based access and security monitoring.Read 14 Oct 2026 · omniapartners.com
Limit: licence disclosure
NOBEL describes AIM as patented technology and a registered trademark, but the reviewed pages do not name an open-source licence.Read 14 Oct 2026 · nobelsystems.com
Limit: pricing transparency
The current AIM page directs prospects to contact sales and schedule a demo but does not publish subscription prices or plan tiers.Read 14 Oct 2026 · nobelsystems.com
Limit: public developer material
The AIM product page and brochure describe integrations but do not present a public API reference, SDK download or developer portal.Read 14 Oct 2026 · nobelsystems.com
Limit: review coverage
The reviewed independent catalog pages did not provide a verifiable review listing specifically for NOBEL’s municipal AIM product; similarly named AIM listings refer to other software categories.Read 14 Oct 2026 · getapp.co.uk
LinkedIn company profile
LinkedIn lists headquarters in Redlands, California, a 1992 founding year and offices in India and the Philippines, which differs from NOBEL’s Red Bank, New Jersey and 1984 details.Read 14 Oct 2026 · linkedin.com
LinkedIn company size
LinkedIn lists Nobel Systems, Inc. as privately held with 51–200 employees.Read 14 Oct 2026 · linkedin.com
Lot management
Users can manage towers, locate vehicles and monitor each vehicle’s storage location.Read 14 Oct 2026 · omniapartners.com
Mobile access
Staff can submit tow requests through a web-based mobile device and use the service through a unified portal or mobile device.Read 14 Oct 2026 · nobelsystems.com
Mobile use
The product page describes staff submitting requests with a web-based mobile device and using a unified web portal or mobile device.Read 9 Oct 2026 · nobelsystems.com
Notifications
AIM automatically generates notification letters and tracks compliance.Read 9 Oct 2026 · nobelsystems.com
Operations
The platform manages dispatch, impound intake, towing requests, DMV updates, vehicle release, inventory, and holds through a web portal or mobile device.Read 9 Oct 2026 · nobelsystems.com
Praise: municipal usability
The 2010 announcement quoted Jersey City’s impound authority describing AIM as efficient, cost-effective and suitable for municipalities of any size.Read 14 Oct 2026 · prlog.org
Pricing
The AIM page directs prospective customers to contact sales for a demo and does not list a product price.Read 9 Oct 2026 · nobelsystems.com
Procurement
NOBEL lists AIM under its Sourcewell Fleet & Impound Management contract #031224-NBL, whose stated maturity date is 5/13/2028.Read 9 Oct 2026 · nobelsystems.com
Product purpose
AIM is NOBEL Systems’ cloud platform for automating municipal impound operations from dispatch and intake through release, auction or disposal.Read 14 Oct 2026 · nobelsystems.com
Rating on BBB
A+ BBB rating; the profile says the business is BBB accredited.Read 14 Oct 2026 · bbb.org
Record keeping
AIM maintains an auditable vehicle trail from impound to release, automated unclaimed-vehicle notifications and detailed system or user notes.Read 14 Oct 2026 · omniapartners.com
Reports
The brochure lists configurable dashboards, period comparisons and custom reports for active and archived records.Read 14 Oct 2026 · omniapartners.com
Role security
Access is permission-based by user role, with each impound retained in an audit-ready record.Read 14 Oct 2026 · nobelsystems.com
Security and audit
NOBEL says AIM uses secure, role-based access and saves each impound record with an audit trail.Read 9 Oct 2026 · nobelsystems.com
Self-hosting
The brochure states that customers may host AIM on their own network instead of using the SaaS hosting model.Read 14 Oct 2026 · omniapartners.com
Sourcewell procurement
Sourcewell contract 031224-VMS covers towing logistics, police dispatch, tow-company management, impound management, storage and vehicle auctions, with a maturity date of May 13, 2028.Read 14 Oct 2026 · sourcewell-mn.gov
Title services
AIM can generate motor-vehicle title applications and optionally connect to motor-vehicle systems through STAMP.Read 14 Oct 2026 · omniapartners.com
Tow handoff logging
The platform records the transfer of impound responsibility from officer to tower and creates an auditable record.Read 14 Oct 2026 · nobelsystems.com
VIN integrations
The brochure says partner integrations validate VINs and populate vehicle information, including links to VINSmart and NMVTIS-powered police applications.Read 14 Oct 2026 · omniapartners.com

Plans and prices

AIM (Auto Impound Management) Priced on request Customizable for state, city, or single tow yard · pricing not listed Read 9 Oct 2026 · nobelsystems.com
Custom AIM deployment Priced on request Contact sales for pricing and demo · cloud or optional self-hosting · municipal impound workflows Read 14 Oct 2026 · nobelsystems.com

Every AIM (Auto Impound Management) plan and price →

Strong points and limits

Strong points

  • Covers dispatch through release, auction, or disposal
  • GPS assignment follows rotation logic
  • Automates notifications and compliance tracking
  • Includes auction bidding and title transfer
  • Provides role-based access and audit trails

Limits

  • Pricing is available only on request
  • Designed for municipal impound operations
  • Standard phone support has weekday hours

Who it suits

AIM is intended for public agencies and tow-yard operations managing municipal impounds. Its customization options cover state, city, and single-yard deployments.

Verdict

AIM brings dispatch, impound records, notifications, auctions, and releases into one cloud platform. Buyers must request pricing and determine which customization fits their agency or yard.

Where Specifiction places it

Alternatives to AIM (Auto Impound Management)All alternatives →