AIM (Auto Impound Management) vs Towbook
AIM (Auto Impound Management)
nobelsystems.com
Towbook
towbook.comSide by side
| Figure | AIM (Auto Impound Management) | Towbook |
|---|---|---|
| Price from | — | $109/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 5 |
| Spec score · Towing Software | 8.4 (#6) | 8.7 (#4) |
| Headquarters | Red Bank, New Jersey, United States | Port Huron, Michigan, United States |
| Mobile apps | NOBEL’s brochure lists iOS and Android apps for police, towers, storage management and auction management. | iPhone and Android apps support calls, dispatch, status updates, receipts, photos, plate-to-VIN lookup and impound work. |
| Purpose | AIM is a cloud-based platform for automating municipal impound operations from dispatch and intake through release, auction, or disposal. | Towbook is cloud-based towing, roadside, and impound software for dispatching, impounds, and accounting. |
| Support | NOBEL offers U.S.-based support, with 24/7 emergency response and standard phone support Monday–Friday, 9 AM–7 PM ET. | Towbook states that phone and email support operate 24 hours a day, 365 days a year. |
Plans
AIM (Auto Impound Management)
- AIM (Auto Impound Management)Priced on request
- Custom AIM deploymentPriced on request
Towbook
- Basic$109 a month
- Professional$209 a month
- Ultimate+$319 a month
- Enterprise$429 a month
- Enterprise+Priced on request
In their own words
AIM (Auto Impound Management)
AIM (Auto Impound Management) is a paid, cloud-based platform for municipal impound operations, covering dispatch and intake through release, auction, or disposal. It manages towing requests, DMV updates, vehicle release, inventory, holds, and impound records through a web portal or mobile device. GPS integration and rotation logic can assign the nearest available tower. The system generates notification letters, tracks compliance, and includes auction tools for bidding and title transfer. Secure role-based access and an audit trail apply to each impound record. NOBEL says AIM can be customized for a state, city, or single tow yard and serves public agencies. Microsoft hosting and stated 99.95% uptime support the service. Staff can submit requests from a web-based mobile device. Support is U.S.-based, with 24/7 emergency response and phone support Monday through Friday, 9 AM–7 PM ET. Pricing is available on request.
Towbook
Towbook is cloud-based software for towing, roadside, and impound operations. Its web system manages dispatching, invoicing, vehicle inventory, impounds, liens, and auctions. Dispatch workflows cover accepting and assigning calls, following job progress, and managing vehicles. Digital dispatching and email processing receive calls from listed motor clubs and organizations including AAA, Agero, Allstate, Geico, Progressive, and Tesla. GPS integrations include Azuga, DriverLocate, Samsara, US Fleet Tracking, Verizon Connect, and Webfleet; accounting connects to QuickBooks Desktop or Online. Drivers can attach geocoded photos, collect customer signatures, create damage reports, and send receipts by email or text. Android and iPhone apps are available, and the maker says they can be used on as many devices as desired at no extra fee. The trial lasts 30 days, includes the full feature suite, and requires no credit card. Plans start at $109/mo, with no free plan. Monthly completed-call limits vary by plan, and each additional 1,000 calls above a plan limit costs $149.