Open Dental vs Practice-Web
Open Dental
opendental.comPractice-Web
practice-web.comSide by side
| Figure | Open Dental | Practice-Web |
|---|---|---|
| Price from | $89/mo | $35/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 4 | 10 |
| Spec score · Dental Charting Software | 8.1 (#1) | 7.8 (#5) |
| Spec score · Dental Software | 8.1 (#1) | 7.7 (#7) |
| Spec score · Dental Clinic Software | 8.2 (#1) | 7.8 (#5) |
| Spec score · Dental Practice Management Software | 8.0 (#1) | 7.7 (#4) |
| Spec score · Dental Appointment Scheduling Software | 8.0 (#9) | 7.7 (#21) |
| Headquarters | Salem, Oregon, United States | El Dorado Hills, California, United States |
| Integrations | Listed native integrations include DoseSpot e-prescribing, Global Payments, PayConnect, PaySimple, BetterDiagnostics, Pearl, DentalXChange, and EDS. | Named partners include DentalXChange, Global Payments, Patient Xpress, DocPay, DoseSpot, Dental Intelligence, TSI, and Flex. |
| Purpose | Open Dental is dental practice software offered with a software license and support plan. | Practice-Web is a practice management solution designed for dentists, covering scheduling, charting, billing, and patient communication. |
| Support | Monthly support includes software updates and phone, chat, and email technical support, with up to two specific issues per call. | Practice-Web describes support for installation, training, upgrades, adding computers, and expanding smart tools, with contact by phone or email. |
Plans
Open Dental
- Open Dental for Dental SchoolsFree
- Open Dental Software License and Support (Developing Countries)Free
- Open Dental Software License and Support (Other Countries)$89 a month
- Open Dental Software License and Support (United States)$199 a month
Practice-Web
- Mass Email Marketing$35 a month
- iPad/ Android Tablet Patient Forms$65 a month
- Online Patient Reviews$69 a month
- Additional TrainingPriced on request
- Auto and Two-Way Texting$90 a month
- Online Scheduling$119 a month
- Smart Caller ID$119 a month
- Practice-Web for Additional Office$129 a month
- Practice-Web for First Office$179 a month
- Database Conversion$1,195, paid once
In their own words
Open Dental
Open Dental is dental practice software sold with a software license and support plan. Its listed eServices include a patient portal, web forms, automated messaging, texting, eClipboard, mobile access, and online scheduling. Practice features include patient self-booking, provider calendars, appointment reminders, online intake forms, and support for multiple locations. A free trial does not expire, but it is limited to 30 patients and does not include API or eServices access. The trial provides a blank database and a demo database with fictional patients, but not copyrighted CDT content. The client program cannot run on Linux or Mac workstations, though Linux or macOS can be used as a server alternative. Monthly support includes updates and phone, chat, and email technical assistance, with up to two specific issues per call. The listed Other Countries plan is $89/month/location or office under a 12-month contract; US pricing is $199/month/location or office for the initial 12 months, then a reduced rate of $149/month/location after 12 consecutive months. Fees vary by location, provider count, and added functionality; data conversion is extra.
Practice-Web
Practice-Web is an on-premises practice management system for dental offices, covering scheduling, charting, billing, and patient communication. Its 3-D tooth chart records existing, referred, current, and planned treatment, and patients can sign treatment plans electronically. Staff can use the scheduler to find openings, make appointments, view patient information, and update confirmations through pwConnect texting. The system provides more than 60 reports and supports custom reports built with queries. Payment and claims functions include real-time insurance eligibility and benefits checks, eclaims, pay-by-text, and merchant card processing. Security features include role-based permissions, lock dates, and an audit trail of user actions and related details. The vendor says the software is designed to help offices become HIPAA-compliant, while each office remains responsible for its own compliance. Listed operating systems include Windows 10, Windows 8/8.1, Windows Server 2016, and Windows Server 2012. A free trial has a 30-patient entry limit and can be installed on a workstation or server. The listed first-office plan is $179 a month for 12 months, then $129 a month.