&Open vs Postal
&Open
andopen.coPostal
postal.comSide by side
| Figure | &Open | Postal |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 2 | 2 |
| Spec score · Gifting Software | 7.0 (#13) | 7.4 (#10) |
| Spec score · Sales Gifting Software | 7.0 (#28) | 7.5 (#19) |
| Integrations | Named integrations include Pardot, Marketo, Klaviyo, Zendesk, Salesforce, Docusign, Workday, Bamboo HR, Personio, and HubSpot. | The integrations page lists Salesforce, HubSpot, Outreach, Google Chrome Extension, Calendly, Zapier, Microsoft Dynamics, Marketo, Workday, and other tools. |
| Support | The Self-Serve plan lists 9–5 account support, while Super-Served adds a dedicated account manager and premium support. | The Economy and First Class plan comparison lists online help center and AI chat support for both, with a dedicated customer service manager and onboarding specialist listed for First Class. |
Plans
In their own words
Postal
Postal is a web platform and browser extension for business gifting. It helps marketing, sales, customer success, and people operations teams personalize, send, measure, and automate gifts through campaigns, scheduled or triggered sends, dashboards, and reporting. Postal Engage offers a global marketplace and AI-powered gift collections. Teams can customize branded swag, store it in Postal warehouses, and send items individually or in bulk. Postal Brand creates a public branded swag storefront with a custom domain and appearance, plus centralized inventory management. Integrations include Salesforce, HubSpot, Outreach, Calendly, Zapier, Microsoft Dynamics, Marketo, Workday, and other listed tools; an API and Chrome extension are also available. Economy is free forever for one individual user and one team, with unlimited US sending; users pay only for gifts recipients accept. First Class supports unlimited users and teams, international sending, integrations, and automated triggers. Direct mail requires First Class.