OpenCities vs Single Digital Presence
OpenCities
granicus.com.auSingle Digital Presence
vic.gov.auSide by side
| Figure | OpenCities | Single Digital Presence |
|---|---|---|
| Price from | $458.33/mo | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | Yes |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 2 |
| Spec score · Government Website Builders | 8.0 (#12) | 8.1 (#9) |
| Accessibility | The platform is tested with automated and specialist manual checks and is stated to meet WCAG 2.1 Level AA. | Ripple components are designed for accessibility and are being updated toward the latest WCAG Level AA standards, although implementation choices still affect compliance. |
| Hosting | Customer order terms describe managed Azure Government cloud hosting, ongoing security updates and a 99.9% uptime SLA. | Fully hosted websites are offered as a chargeable service, with management possible by SDP, the agency or a vendor. |
| Integrations | Listed integrations include govDelivery, EngagementHQ, US-only Legistar, Eventbrite, ATDW, Spydus, document-management systems and identity connectors. | Salsa documents integrations with CKAN, Campaign Monitor, Mailchimp, Salesforce, Oracle, PayPal, Stripe, LDAP, Active Directory, Facebook and Twitter. |
| Purpose | OpenCities helps local governments provide digital interactions through modern websites and website tools. | SDP is a secure, scalable web publishing platform for consolidating, managing and developing Victorian Government websites. |
| Search | It includes a government-focused search engine intended to translate complex government terminology into useful results. | Targeted search listings are available as an additional-charge feature. |
| Security | Granicus says security experts and security measures guide platform development and support customers to protect data. | The service provides security assessments and updates, upgrades to Drupal and Ripple, outage and update alerts, bot protection and disaster recovery. |
| Support | OpenCities support is provided through a help centre, tickets and email [email protected]. | The help centre covers CMS training, content, accessibility, analytics, SEO, release notes, site administration and developer guides. |
| What it does | OpenCities is a government website and content-management platform for resident information, services, forms and digital interactions. | Single Digital Presence is Victoria’s whole-of-government web publishing platform, with vic.gov.au as its main public implementation. |
Plans
OpenCities
- OpenCities Intranet$5,500 a year
- OpenCities SaaS License$8,000 a year
- Enhanced Web Package$20,000, paid once
- OpenCitiesPriced on request
Single Digital Presence
- Create a new section on vic.gov.auFree
- Independent website or building a componentPriced on request
In their own words
OpenCities
OpenCities has no write-up on Specifiction yet; its figures are above.
Single Digital Presence
Single Digital Presence (SDP) is a web publishing platform for Victorian Government websites, established on Drupal in 2016. Its CMS provides publishing tools, data collection forms, revision history, federated approvals and domain redirect management. Each website receives Google Analytics dashboards. The service also provides security assessments and updates, Drupal and Ripple upgrades, outage and update alerts, bot protection and disaster recovery. The Ripple design system supplies styles, components and patterns for Victorian Government branded digital products. SDP’s design framework states technical and design compliance to Level AA of the latest WCAG accessibility standards. Victorian public servants can access online content training, a help centre and a Community of Practice. Technical support covers website bugs, malfunctioning elements and CMS assistance; 24/7 emergency support applies to outages and emergencies covered by the service level agreement. The service runs over 140 instances across 60 sites. Creating a new section on vic.gov.au costs nothing and requires approval from the lead department’s Digital Management Committee. Independent websites or components require a quote after a requirements document; some features and services incur charges.