OpenNMS vs xMatters
OpenNMS
opennms.com
xMatters
xmatters.comSide by side
| Figure | OpenNMS | xMatters |
|---|---|---|
| Price from | $500/mo | $15/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| Linux | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 4 |
| Spec score · Alert Management Software | 8.3 (#10) | 8.6 (#5) |
| Founded | 2000 | LinkedIn states that xMatters was founded in 2000. |
| Integrations | The FAQ lists email, Slack, Mattermost, custom scripts or webhooks, Jira, Remedy, TSRM, Grafana, and a REST API among integrations. | xMatters advertises hundreds of prebuilt integrations and low-to-no-code connectors for tools such as Jenkins, Prometheus, Jira, Microsoft Teams, Slack, ServiceNow, Dynatrace and New Relic. |
| Purpose | OpenNMS is an open-source network monitoring platform for fault, performance, traffic monitoring, and alarm generation across local and distributed networks. | xMatters is incident management software aligning DevOps, SREs, and operations teams around automated workflows to deliver reliable products at scale. |
| Security | The company says its security program aligns with ISO 27001/27002, CCPA, and GDPR frameworks, and major Meridian versions receive third-party penetration testing and remediation before release. | xMatters says its security practices align with ISO 27001, ISO 27701, SOC 2, and SOC 3 standards. |
| Support | Meridian subscriptions include support options and severity-based SLAs; the listed standard coverage is 7 a.m. to 7 p.m. ET Monday through Friday, with 24/7 emergency support as an add-on. | The pricing page lists 24x7 online knowledge-base and community access, with phone and email support varying by paid tier. |
Plans
OpenNMS
- HorizonFree
- Basic$6,000 a year
- Standard$12,000 a year
- Essential$49,000 a year
- Premier$66,000 a year
- Premier+Priced on request
xMatters
- FreeFree
- Starter (Essentials)$15 a month
- Base (Standard)$39 a month
- AdvancedPriced on request
In their own words
OpenNMS
OpenNMS is an open-source platform for monitoring faults, performance, traffic, and alarms across local and distributed networks. Horizon is the free community distribution with the newest features; Meridian is the stable subscription version. Data collection supports SNMP, JSON, WinRM, XML, SQL, JMX, SFTP, FTP, JDBC, HTTP, HTTPS, VMware, WS-Management, and Prometheus. Traffic monitoring handles NetFlow v.5/9, IPFIX, and sFlow, with stated capacity above 300,000 flows per second. Minions extend monitoring to remote devices and services, including locations behind firewalls or NAT through ActiveMQ or Apache Kafka. Integrations include email, Slack, Mattermost, scripts or webhooks, Jira, Remedy, TSRM, Grafana, and a REST API. Grafana views can show alarms, outages, KPIs, NetFlow, and data from multiple instances. The software supports API, Linux, self-hosted, and web deployments. Horizon is free; Meridian plans range from $6,000 a year to $66,000 a year, with larger deployments priced on request.