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SPECIFICTION
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OpenTable GuestCenter vs Tablemonk

OpenTable GuestCenter

opentable.com

Tablemonk

tablemonk.com

Side by side

FigureOpenTable GuestCenterTablemonk
Price from$149/mo€1,999/mo
Free plan—Yes
Free trialYesYes
Open source——
WebYesYes
iOSYes—
AndroidYes—
Plans published32
Spec score · Restaurant Reservation Software8.1 (#9)7.8 (#17)
HeadquartersSan Francisco, California, United StatesNijmegen, Netherlands
SecurityOpenTable lists SOC 2 Type II, PCI DSS, GDPR, CCPA, PIPEDA, and participation in the EU-U.S., Swiss-U.S., and UK data privacy frameworks.The privacy policy says the service uses HTTPS, hashed passwords and access controls to protect personal data.
SupportOpenTable advertises restaurant customer support 24 hours a day, seven days a week, plus setup and training support.The contact page says the small team usually responds to email or contact-form messages within one business day.

Plans

OpenTable GuestCenter

  • Basic$149 a month
  • Core$299 a month
  • Pro$499 a month

OpenTable GuestCenter pricing →

Tablemonk

  • FreeFree
  • Pro€1,999 a month

Tablemonk pricing →

In their own words

OpenTable GuestCenter

OpenTable GuestCenter is a restaurant management platform intended to help attract diners, manage reputation, streamline operations, and encourage repeat visits. Its Basic, Core, and Pro plans combine diner-network and reputation tools with progressively different seating automation and guest-marketing features. Depending on plan, reservation tools include booking integrations across 100+ sites and apps, customizable floor plans, Smart Assign, inventory controls, waitlists, and automated reservation messages. Pro adds guest profiles, automated email campaigns, guest tags, and post-dining surveys. GuestCenter integrates with restaurant software such as point-of-sale systems and email providers. The restaurant manager app for iPhone and Android shows reservation activity, cover trends, and VIP notifications; web access is also listed. OpenTable advertises customer support every day and around the clock, with setup and training support. Basic costs $149 a month, Core costs $299 a month, and Pro costs $499 a month. The standard agreement lasts one year and renews annually unless notice is given 30 days before renewal. Basic is available only in the US and includes a 30-day trial. Cover fees and website reservation charges vary by plan and booking source.

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Tablemonk

Tablemonk has no write-up on Specifiction yet; its figures are above.

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