OpenText Fax Cloud Connect vs OTG Networks vFax
OpenText Fax Cloud Connect
opentext.comOTG Networks vFax
otg-group.comSide by side
| Figure | OpenText Fax Cloud Connect | OTG Networks vFax |
|---|---|---|
| Price from | C$499.92/mo | $15/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 2 | 4 |
| Spec score · Online Fax Services | 8.5 (#27) | 8.9 (#10) |
| Fax numbers | Users can select new numbers from a pre-provisioned pool for immediate assignment and use. | Customers can get a dedicated local or toll-free fax number or port an existing fax number. |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Integrations | It uses OpenText Fax features, functionality, and integrations; the product overview depicts back-end systems, email, desktop, print/scan MFP, phone, and portal inputs. | OTG's features page lists Salesforce, HubSpot, Microsoft Teams, Zoho CRM, Slack, WhatsApp API, Google Workspace, and Active Directory in its ecosystem. |
| Support | OpenText lists Fax Cloud Connect support hours as 8:00 am–8:00 pm ET, with 24×7 coverage for Severity 1 issues under Protect Anytime Hours. | OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST. |
| Virtual fax number | Yes | Yes |
Plans
OpenText Fax Cloud Connect
- Fax Cloud Connect North America Tier 1 (Annual) (RightFax Connect)C$5,999 a year
- Fax Cloud Connect North America Tier 2 (Annual) (RightFax Connect)C$11,999 a year
OTG Networks vFax
- Starter$15 a month
- Business$29 a month
- EnterprisePrice not published
- vFaxFree
In their own words
OpenText Fax Cloud Connect
OpenText Fax Cloud Connect has no write-up on Specifiction yet; its figures are above.
OTG Networks vFax
OTG Networks vFax lets users send and receive faxes through email, a browser, or a device without fax hardware. To fax from email, users attach a PDF and enter the fax number in the recipient field; incoming faxes arrive as PDF attachments in the inbox. The web portal supports drag-and-drop documents, fax history, and management of multiple fax numbers. Customers can obtain a dedicated local or toll-free number or port an existing number. Delivery receipts report a timestamp, pages delivered, and recipient confirmation. The service is listed for Android, iOS, macOS, web, and Windows. OTG describes vFax as HIPAA compliant and says it uses encryption in transit and at rest, role-based access controls, and audit logs; it also lists 256-bit encryption and SOC 2 readiness. The page advertises unlimited cloud storage. The vFax plan is included free on every GoOTG plan, while the general pricing note starts at $15/user/mo. OTG identifies healthcare, legal, finance and banking, and real estate as industries that rely on vFax.