OpenText Fax Cloud Connect

Spec sheet

What it does

OpenText Fax Cloud Connect moves fax transmissions to the cloud while retaining the OpenText Fax server.Read 12 Oct 2026 · opentext.com

Intended users

The product overview identifies IT, system administrators, system architects, and telecommunications personnel as staff who can focus on other initiatives when telephony work is removed.Read 12 Oct 2026 · opentext.com

Deployment

The product is a hybrid solution combining OpenText Fax with the OpenText Cloud.Read 12 Oct 2026 · opentext.com

Free plan

NoRead 23 Sep 2026 · opentext.com

Integrations

It uses OpenText Fax features, functionality, and integrations; the product overview depicts back-end systems, email, desktop, print/scan MFP, phone, and portal inputs.Read 12 Oct 2026 · opentext.com

Support

OpenText lists Fax Cloud Connect support hours as 8:00 am–8:00 pm ET, with 24×7 coverage for Severity 1 issues under Protect Anytime Hours.Read 12 Oct 2026 · opentext.com

Auditability

Detailed auditability tracks stages of a fax’s lifecycle and assigns a job ID for end-to-end visibility and traceability.Read 12 Oct 2026 · opentext.com

Availability

The service provides automatic failover between OpenText data centers for availability.Read 12 Oct 2026 · opentext.com

Capacity

Cloud scalability removes capacity constraints and bottlenecks caused by fax channel limitations.Read 12 Oct 2026 · opentext.com

Data residency

OpenText says customers can choose a Europe-based server for Fax Cloud Connect.Read 12 Oct 2026 · blogs.opentext.com

Encryption

The OpenText Cloud fax network data sheet states that data is encrypted with 128-bit encryption at rest and 256-bit encryption in transit, with keys rotated every 30 days.Read 12 Oct 2026 · opentext.com

Fax numbers

Users can select new numbers from a pre-provisioned pool for immediate assignment and use.Read 12 Oct 2026 · opentext.com

HIPAA

OpenText says it can sign business associate agreements for Fax Cloud Connect to help drive HIPAA compliance.Read 12 Oct 2026 · opentext.com

Inbound faxing

YesRead 23 Sep 2026 · opentext.com

Infrastructure

The service eliminates the need for on-site fax telephony components and their associated maintenance and costs.Read 12 Oct 2026 · opentext.com

Internet access

Users need an internet connection to securely transmit faxes to and from the OpenText Fax server.Read 12 Oct 2026 · opentext.com

Maker founded

OpenText says it was founded in 1991.Read 12 Oct 2026 · opentext.com

Maker headquarters

OpenText lists its corporate headquarters at 275 Frank Tompa Drive, Waterloo, Ontario, Canada.Read 12 Oct 2026 · opentext.com

Number portability

Organizations can keep their fax numbers if they leave the service, including numbers added while using it.Read 12 Oct 2026 · opentext.com

Number porting

The service ports existing fax numbers and tracks porting status with the OpenText Number Porting Automation tool.Read 12 Oct 2026 · opentext.com

Regional hosting

An OpenText blog says a Europe-based server option for Fax Cloud Connect became available in the 25.4 release.Read 12 Oct 2026 · blogs.opentext.com

Telephony infrastructure

It removes the need for on-site fax telephony components and their associated maintenance and troubleshooting.Read 12 Oct 2026 · opentext.com

Virtual fax number

YesRead 23 Sep 2026 · opentext.com

Who it is for

OpenText describes the service as helping organizations whose IT, system administration, architecture, and telecommunications staff want to reduce fax infrastructure workload.Read 12 Oct 2026 · opentext.com

Plans and prices

Every OpenText Fax Cloud Connect plan and price →

Where Specifiction places it

• Online Fax Services#27 of 1038.5