OpenText Investigation vs Tracker
OpenText Investigation
opentext.comTracker
riverside.netSide by side
| Figure | OpenText Investigation | Tracker |
|---|---|---|
| Price from | — | $24/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 5 |
| Spec score · Case Management Software | 7.0 (#157) | 8.9 (#5) |
| Deployment | The product page lists an off-cloud deployment option, and its overview describes an on-premises review module and transfer to OpenText Core eDiscovery in the OpenText AWS cloud. | cloud |
| Headquarters | Waterloo, Ontario, Canada | Atlanta, Georgia |
| Purpose | OpenText Investigation is early case assessment and investigation software for litigation, internal, and regulatory investigations. | Tracker is a web-based case management platform for prosecution that moves criminal cases from arrest to final disposition. |
| Reporting dashboards | Yes | Yes |
| Support | OpenText says its Professional Services team provides flexible support and training, and can assist with on-premises architecture and implementation. | The Business plan includes a dedicated customer success manager and 24/7 live priority chat support. |
| Workflow automation | Yes | Yes |
Plans
Tracker
- FreeFree
- Pro$24 a month
- Grow$34 a month
- Webinar$79 a month
- BusinessPriced on request
In their own words
OpenText Investigation
OpenText Investigation has no write-up on Specifiction yet; its figures are above.
Tracker
Tracker is a cloud-based case management platform for prosecution, moving criminal matters from arrest through final disposition. It imports arrest data and citations, centralizes case information and provides statewide witness and defendant data. Teams can use statewide charge forms and generate indictments, accusations, subpoenas and pleadings from case records. Calendaring tracks statutory clocks, court dates and discovery deadlines. TED publishes discovery to defense counsel through a GCIC-compliant site and logs sends, receipts and downloads. Tracker also records victim-witness services and post-adjudication reporting. Permissions and audit trails address sensitive criminal justice information. Integrations exchange data with Georgia Crime Information Center, CJEP e-filing, Judicial Data Exchange and Pardons & Parole notifications; CJEP covers 50 counties, while Judicial Data Exchange is local to five circuits. Pricing is on request; a free plan and trial are listed.