OpenUp vs Optum Global EAP

OpenUp provides workplace mental well-being support for employees, managers, family members and organisations. It brings together psychologists, lifestyle experts, financial coaches, nutritionists and medical doctors, alongside group sessions and self-guided learning. Employees covered by an employer partnership can book unlimited sessions without approval, with appointments available within 48 hours; coaching is offered in 45 languages. A roughly 10-minute Vitality Check gives users personalised recommendations and employers anonymised organisational insights. OpenUp says managers and HR cannot see who uses the service or what they discuss. Its AI coach helps users reflect and choose next steps, but does not diagnose or provide clinical advice; a human escalation pathway is available at any time for acute distress signals. The service is available on web, Android and iOS. People without employer access can book a free first session, then buy a three-session card for €249, paid once, with 25-minute online sessions. Employer partnership pricing is on request.

Optum Global EAP has no write-up on Specifiction yet; its figures are above.