Optimal Workshop vs Outset
Optimal Workshop
optimalworkshop.comOutset
outset.aiSide by side
| Figure | Optimal Workshop | Outset |
|---|---|---|
| Price from | $199/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 1 |
| Spec score · User Testing | 8.0 (#10) | 7.8 (#12) |
| Spec score · UX Research Software | 7.9 (#13) | 7.7 (#19) |
| Analysis | Analytics include automated analysis and visualizations, sentiment analysis, clickmaps and heatmaps, recordings, user paths, and data downloads. | The platform generates summaries, themes, quotes, highlight reels, reports, and PowerPoint decks from study data. |
| Data protection | The security page says data is hosted on AWS in the USA, transmitted over HTTPS with TLS 1.2, and encrypted at rest with AES-256. | Outset states that customer data is encrypted at rest and in transit and is never used to train external models. |
| Headquarters | Wellington, New Zealand | San Francisco, California, United States |
| Integrations | Listed integrations include Figma, Google sign-in, Okta, Zoom, Google Meet, Microsoft Teams, Google Calendar, Outlook, Slack, Miro, FigJam, Mural, Notion, Confluence, Jira, and Linear. | Outset supports exporting research reports to Dovetail and lists Prolific, User Interviews, and Respondent as integrated panel partners. |
| Recruitment | Recruitment options include inviting your own participants, an on-demand panel, moderated and unmoderated recruitment, and specialist recruitment services. | Outset offers 25+ native participant panel integrations and also lets teams invite their own participants. |
| Support | Enterprise includes dedicated onboarding and setup plus a dedicated Customer Success Manager. | Outset says its Customer Success team provides a dedicated onboarding call, and additional support models can help with study setup and recruitment. |
Plans
In their own words
Optimal Workshop
Optimal Workshop has no write-up on Specifiction yet; its figures are above.