OptiServe AI vs traqR
OptiServe AI
optiserveai.techtraqR
traqr.com.auSide by side
| Figure | OptiServe AI | traqR |
|---|---|---|
| Price from | $89/mo | A$99/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 4 | 10 |
| Spec score · Fire Protection Software | 7.5 (#24) | 8.3 (#8) |
| Purpose | OptiServe AI describes itself as an AI-powered business operations platform for service, construction, and property management companies. | traqR is a field service platform built for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects and AFSS readiness. |
| Scheduling | The platform says its AI-optimized scheduling accounts for technician skills, travel time, job priority, and real-time availability. | Office users can roster jobs, dispatch shifts, track acceptance and feed technician timesheets into job costs. |
| Security | The privacy policy says the company uses TLS/SSL encryption, bcrypt password hashing, session-based authentication, and role-based access controls. | The maker says every user has two-factor sign-in and each business’s data is kept separate. |
| Support | The salon Enterprise plan includes a dedicated onboarding specialist and priority SLA support. | Support is offered by email and phone Monday to Friday, 8am–5pm AEST, with a stated one-business-day response aim. |
Plans
OptiServe AI
- Starter$89 a month
- Professional$179 a month
- Business$299 a month
- Enterprise$449 a month
traqR
- 1 to 5 UsersA$99 a month
- StarterA$149 a month
- 6 to 10 UsersA$199 a month
- ProfessionalA$359 a month
- 11 to 50 UsersA$399 a month
- 51 to 200 UsersA$799 a month
- BusinessA$799 a month
- Business PlusA$1,200 a month
- CustomPriced on request
- Enterprise · 200+ UsersPriced on request
In their own words
OptiServe AI
OptiServe AI has no write-up on Specifiction yet; its figures are above.
traqR
traqR is a field service platform for Australian fire protection contractors, covering AS 1851 servicing, fire asset registers, defects, and AFSS readiness. It connects contracts, scheduling, on-site testing, reporting, defect quoting, and invoicing. Its asset register supports QR scanning, service intervals, inspection history, and defect tracking. Technicians can capture work without a signal and sync it when connectivity returns; the field app runs in a phone browser, while a native iPhone app is in beta testing. AI agents can draft quotes from plain-English job descriptions and prepare safety documents such as SWMS. Connections to Xero and QuickBooks Online sync accounting information, including invoices and expenses, and customers can take card payments through Stripe. Plans start at A$99 a month for one to five users, with unlimited jobs, clients, and assets and all features included. Higher listed tiers cost 199.00 AUD, 399.00 AUD, and A$799 a month for larger user groups. A 14-day trial is available. The maker says user sign-in uses two-factor authentication and each business's data is kept separate.