Orbis Salon vs SimpleSpa
Orbis Salon
orbissalon.co.ukSimpleSpa
simplespa.comSide by side
| Figure | Orbis Salon | SimpleSpa |
|---|---|---|
| Price from | £4.99/mo | $8.33/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 8 |
| Spec score · Spa Management Software | 8.2 (#11) | 7.7 (#23) |
| Spec score · Salon and Spa Scheduling Software | 8.3 (#12) | 7.8 (#25) |
| Integrations | Orbis websites can integrate with booking systems, Google Business Profile, Google Analytics, Search Console, WordPress, Wix and Squarespace. | The plans page lists a free Stripe integration for storing and charging client cards later, and Enterprise accounts can add API access. |
| Payments | Customer payments may be processed through Orbis Pay, Stripe Connect or another supported payment provider, and raw card security codes are not stored by Orbis. | SimpleSpa offers card-not-present processing through Stripe partners and card-present processing through certified terminals from its merchant services partners. |
| Security | Sensitive customer information is protected with application-level encryption at rest, separately managed keys, HTTPS, tenant isolation, role permissions, password hashing, audit trails and backups. | SimpleSpa says it uses Transport Layer Security for internet communications, unique usernames for sessions, a web application firewall, and intrusion prevention capabilities. |
| Support | Orbis provides UK-based support by email and phone, with contact hours Monday to Friday, 9am to 5pm UK time, and aims to reply to email enquiries within one working day. | The maker says support is available by email or through the help button in a SimpleSpa account, and lists phone support at +1 (312) 796-9339 from 7am to 6pm CST. |
Plans
Orbis Salon
- Lite£4.99 a month
- Core£9.99 a month
- Pro£14.99 a month
- Clinic£19.99 a month
SimpleSpa
- Basic (monthly)$10 a month
- Standard (monthly)$20 a month
- Pro (monthly)$40 a month
- Enterprise (monthly)$80 a month
- Basic (yearly)$100 a year
- Standard (yearly)$200 a year
- Pro (yearly)$300 a year
- Enterprise (yearly)$800 a year
In their own words
Orbis Salon
Orbis Salon is booking and business-management software for salons, clinics, therapists, and other appointment-led businesses. It brings together websites, multi-service booking, customer accounts, payments, forms, treatment records, photos, and reporting. Core and Pro include a bespoke multi-page website on the customer's domain and a portal where customers can manage accounts, appointments, forms, and saved payment methods. Orbis Salon Manager is available through app stores and as a Mac download, with browser access also available. Website integrations include booking systems, Google Business Profile, Google Analytics, Search Console, WordPress, Wix, and Squarespace. Payments can be processed through Orbis Pay, Stripe Connect, or another supported provider; Orbis says it does not store raw card security codes. Lite costs £4.99 a month and includes one staff member, one location, 30 bookings per month, and a 50p booking service fee per booking. Core costs £9.99 a month, Pro £14.99 a month, and Clinic £19.99 a month. SMS reminders are pay-as-you-go, and Orbis does not run HMRC payroll.
SimpleSpa
SimpleSpa is cloud-based appointment management software with scheduling, online booking, integrated point of sale, and automatic appointment reminders. Each business receives an online booking page that can also be embedded on its website. The system supports multiple locations and staff, inventory, gift certificates, service packages, forms, resources, and business reports. It is intended for appointment-based businesses including salons, spas, massage therapists, gyms, hotels, chiropractors, and medical and wellness providers. SimpleSpa runs on the web and supports Android and iOS through a responsive web service that can be installed as a progressive web app; documentation notes some PWA navigation limitations. It supports Mac and PC computers and recommends Chrome, Firefox, or Safari. Payments can be processed online through Stripe partners or in person through certified terminals from merchant services partners. Plans include unlimited appointments and users, support, cloud backup, export tools, and updates, while staff capacity and photo storage differ by tier. The Basic monthly plan costs $10 a month for one staff member and 1GB photo storage. The Basic yearly plan costs $100 a year; yearly rates are discounted and non-refundable for a limited time. There is no free plan, and a 14-day trial is listed.