SimpleSpa
simplespa.com
What it is
SimpleSpa is cloud-based appointment management software with scheduling, online booking, integrated point of sale, and automatic appointment reminders. Each business receives an online booking page that can also be embedded on its website. The system supports multiple locations and staff, inventory, gift certificates, service packages, forms, resources, and business reports. It is intended for appointment-based businesses including salons, spas, massage therapists, gyms, hotels, chiropractors, and medical and wellness providers. SimpleSpa runs on the web and supports Android and iOS through a responsive web service that can be installed as a progressive web app; documentation notes some PWA navigation limitations. It supports Mac and PC computers and recommends Chrome, Firefox, or Safari. Payments can be processed online through Stripe partners or in person through certified terminals from merchant services partners. Plans include unlimited appointments and users, support, cloud backup, export tools, and updates, while staff capacity and photo storage differ by tier. The Basic monthly plan costs $10 a month for one staff member and 1GB photo storage. The Basic yearly plan costs $100 a year; yearly rates are discounted and non-refundable for a limited time. There is no free plan, and a 14-day trial is listed.
Spec sheet
- Product
- SimpleSpa is cloud based appointment management software with scheduling, online booking, integrated POS, and automatic appointment reminders.Read 7 Oct 2026 · simplespa.com
- Integrations
- The plans page lists a free Stripe integration for storing and charging client cards later, and Enterprise accounts can add API access.Read 7 Oct 2026 · simplespa.com
- Security
- SimpleSpa says it uses Transport Layer Security for internet communications, unique usernames for sessions, a web application firewall, and intrusion prevention capabilities.Read 7 Oct 2026 · docs.simplespa.net
- Support
- The maker says support is available by email or through the help button in a SimpleSpa account, and lists phone support at +1 (312) 796-9339 from 7am to 6pm CST.Read 7 Oct 2026 · simplespa.com
- Browser and computer support
- SimpleSpa runs on modern desktop, laptop, and tablet computers, supports Mac and PC, and recommends Chrome, Firefox, or Safari.Read 7 Oct 2026 · docs.simplespa.net
- HIPAA
- SimpleSpa says it supports customers subject to HIPAA and requires them to request a Business Associate Agreement before using its services with protected health information.Read 7 Oct 2026 · docs.simplespa.net
- Intended customers
- The maker lists salons, spas, massage therapists, gyms, hotels, chiropractors, medical and wellness providers, and other appointment-based businesses as potential users.Read 7 Oct 2026 · docs.simplespa.net
- Mobile access
- The responsive web service works on Android and iOS, and can be installed as a progressive web app; documentation notes some PWA navigation limitations.Read 7 Oct 2026 · docs.simplespa.net
- Notifications and marketing
- Plans include email notifications and automatic appointment reminders; customizable SMS notifications are offered separately, and the product also advertises AI-generated SMS and email campaigns.Read 7 Oct 2026 · simplespa.com
- Online booking
- Each business receives a free online booking page, and the booking experience can be embedded on a business website.Read 7 Oct 2026 · simplespa.com
- Payments
- SimpleSpa offers card-not-present processing through Stripe partners and card-present processing through certified terminals from its merchant services partners.Read 7 Oct 2026 · docs.simplespa.net
- Plan allowances
- All plans include unlimited appointments and users, free customer support, cloud backup, export tools, and updates; staff capacity and photo storage differ by tier.Read 7 Oct 2026 · simplespa.com
- Scheduling and operations
- It supports multiple locations and staff, inventory management, gift certificates, service packages, forms, resources, and business reports.Read 7 Oct 2026 · simplespa.com
Plans and prices
Strong points and limits
Strong points
- Online booking page can be embedded on a website
- Supports multiple locations and staff
- Unlimited appointments and users across plans
- Includes inventory, forms, resources, and reports
- Web service supports Android and iOS
Limits
- No free plan
- PWA navigation has some limitations
- Yearly rates are non-refundable for a limited time
- Enterprise API access is an add-on
Who it suits
It suits appointment-based businesses that need online booking, staff and location scheduling, and point-of-sale capabilities. Businesses should compare tier limits for staff capacity and photo storage.
Verdict
SimpleSpa combines appointment scheduling, booking, payments, and business operations for service providers. Its listed plans vary by staff and storage capacity, and there is a 14-day trial but no free plan.
Where Specifiction places it
- Spa Management Software#23 of 407.7
- Salon and Spa Scheduling Software#25 of 367.8