LABÉAU

LABÉAU is a management and point-of-sale system for beauty and wellness businesses. It is strongest for operators coordinating appointments, treatment rooms, retail stock and staff commissions, especially across branches. Its broad operating scope is compelling, but the Silver plan requires a 12-month commitment and some features are reserved for higher tiers.

Overview

LABÉAU links online bookings and client records with checkout, inventory and commission calculations. Customers can pay by card, e-wallet, QR or cash, and redeem packages or memberships at the counter. Stock is deducted as services and products are sold, while commissions are calculated at checkout for each service and staff member. That connected workflow should appeal to businesses selling retail and recurring packages alongside treatments; businesses that only need a calendar may not need this breadth.

Online booking can send confirmations and reminders by WhatsApp and email. LINE, KakaoTalk, Viber and Zalo integrations broaden the messaging options for businesses whose customers use those services. Therapist and treatment-room scheduling are also supported, making the system relevant where both staff and space must be coordinated.

Key features

Operations across locations

Multi-branch and franchise tools include centralised reporting, real-time inventory synchronisation, unified customer profiles and staff comparisons. These capabilities give growing groups a way to oversee locations and compare performance without treating each branch as an isolated operation. They matter less to a single-location studio, which should weigh the entry plan against its actual need for advanced management.

Apps, access and support

Separate Member, Team and Office apps serve clients, staff and owners while writing to the same records. The browser-based system runs on any device, so the apps are optional conveniences rather than a requirement to use the product. Office also has a macOS App Store build for Apple M1 or later and a Windows desktop build distributed on request.

Onboarding is one-to-one with a real person, and ongoing support is offered in English, Malay and Chinese through WhatsApp and email. The company says data is protected with SSL encryption, hosted on AWS, regularly backed up and managed with role-based staff access—useful safeguards for businesses handling client and staff records.

Regional invoicing

Checkout includes LHDN MyInvois in Malaysia and IRAS InvoiceNow in Singapore. Other countries can have local tax and invoicing configured, which is relevant for operators outside those two markets but may require country-specific setup.

Pricing

LABÉAU is paid software with a 30-day trial and no free plan. Silver costs 174.92 MYR a month on a billed 12-month plan. It includes online bookings, WhatsApp reminders, client records, reporting and email support. That is a meaningful starting commitment for a small studio, and the included scope does not name the advanced multi-branch tools found in higher tiers.

Gold has custom pricing and includes multi-branch support, advanced analytics, centralised reporting and inventory synchronisation. It is the tier to consider when a business needs to coordinate branches, though the cost must be established before comparing it with alternatives.

Diamond costs 598.98 MYR a month and includes franchise management, multi-location stock, reporting across every location and a direct team line. It is aimed at franchise operators that need group-wide oversight and a direct support channel; a single salon is unlikely to need this tier's stated focus.

Platforms

LABÉAU supports Android, iOS, macOS, web and Windows. Browser access on any device is the broadest route; the dedicated desktop options are useful for owners who prefer a desktop workflow, with the macOS build limited to Apple M1 or later.

Who it's for

The product targets beauty studios, hair and nail salons, aesthetic clinics, barbershops, spas, wellness centres, hotel and resort spas, and fitness or holistic studios. Its combination of treatment scheduling, retail checkout, memberships and stock tracking is a better fit for businesses managing several parts of that operation than for those seeking appointment booking alone. Multi-branch reporting and franchise management make it particularly relevant to growing groups.

Pros and cons

Pros

Bookings, checkout, inventory deductions and staff commissions are connected, reducing the need to reconcile those workflows across separate systems.

Therapist and treatment-room scheduling address staffing and room capacity, not just appointment times.

Multiple messaging integrations and regional e-invoicing support suit businesses serving customers across different communication channels and markets.

Multi-branch and franchise capabilities cover central reporting, synchronised stock and unified customer profiles.

Cons

Silver is billed on a 12-month plan, so a business must commit for a year even at the entry tier.

Gold uses custom pricing, making its cost harder to assess before contacting the provider.

The Diamond monthly price and franchise-oriented tools may be excessive for a single-location business.

Alternatives

For a lower-cost starting point, Salonist has a free plan capped at 50 appointments per month, with online booking, calendar and scheduling, and staff shift management; its Essential plan is $59 a month. It is a reasonable alternative for businesses prioritising appointment management over LABÉAU's connected stock and checkout workflow.

inyad offers a free Morocco payment option while processing payments, with the terminal purchased separately and a one-time activation fee; its Morocco POS plan is 149.00 MAD. Choose it when a Morocco-focused POS and payment arrangement matters more than LABÉAU's beauty-specific scheduling and multi-location capabilities.

Loqlee has a free Starter plan for one vertical and up to three staff accounts, with basic order and booking management. It may suit a small operation that needs a free booking-and-order starting point rather than LABÉAU's broader salon and spa workflow.

FARSET has a free plan for 20 confirmed bookings per month and a Pro plan at £15 a month billed monthly with unlimited bookings. It is worth considering when booking volume and avoiding an annual commitment matter more than the operational tools LABÉAU combines.

Orbis Salon is a paid alternative with a 7-day trial and a Lite plan at £4.99 a month, limited to one staff member, one location, 30 bookings per month and five services, with a 50p booking service fee per booking. It suits a very small salon seeking a low-priced starting tier and able to work within those caps.

Meevo is another paid salon and spa option, with Lite and Essentials plans whose prices are custom. Its Lite plan includes five users, 2,500 email contacts and 100 SMS marketing credits; choose it if those contact and marketing allowances are a closer fit than LABÉAU's stated plan structure.

Cloud Studio Manager offers a free platform with unlimited users and no software fee, contract or per-user charge. It is the alternative to weigh when avoiding software costs is more important than LABÉAU's paid, tiered approach.

DaySmart Med Spa has a paid Basic plan at $29 a month for one user, with scheduling, online booking, reminders, payments, reports and other stated features. It may suit a solo med-spa operator looking for a lower monthly entry price rather than LABÉAU's wider multi-branch focus.

See also Spa Management Software and Salon Commission Management Software for more options in those categories.

Verdict

Choose LABÉAU if your beauty or wellness business needs appointments, checkout, stock and commissions managed together, or if you are preparing to coordinate multiple locations. The connected workflow and franchise tools are its clearest strengths. Look elsewhere if you need only a basic calendar, cannot commit to Silver's 12-month billing, or need a price certainty before considering the custom-priced Gold tier.